中软资源招聘驻微软工程师--产品反聘分析工程师

中软资源招聘驻微软工程师--产品反聘分析工程师
发信站: 日月光华 (2006年12月14日22:33:58 星期四), 站内信件

Job Title:
CSS Product Feedback Analyst (PFA) - Consumer Platforms & Business 
Applications

This position performs one primary and one secondary function when working 
with the Consumer Platforms and Business Applications Supportability Group:

"   Provide General and Targeted coding of incident, and communities data 
in collaboration with the SPM for released and Beta products. 
"   Perform limited Usability and Supportability testing for release and 
Beta products.

Number of people wanted:   2

Job Responsibilities:
"   Product Feedback        
o   Review, Coding, and Reporting of Product Failures and Customer, 
Partner, and Support Experience impacts, derived from Retail Incident Data.
o   Review, Coding, and Reporting of Product Failures and Customer, 
Partner, and Support Experience impacts derived from OEM Incident Data.     
o   Review, Coding, and Reporting of Product Failures and Customer 
Experience impacts derived from Online Unmanaged Communities Posts 
Data.       
o   Participate in Customer and Partner engagements (BETA participation, 
Online Communities)     
"   Participate in BETA programs for new products   
"   Review and Coding of BETA issues derived from Online Managed/Unmanaged 
Communities Posts Data
"   Review and Coding of BETA issues from Outreach programs (Install Fairs, 
Friends & Family, etc…)
"   Supportability Testing (as appropriate)
o   Perform limited Usability and Supportability testing for released and 
Beta products as defined by Test Cases and directed by Supportability 
Management.
        
Job Requirements:

"   Japanese Level 1(本职位要看日语文件，和日本人通话，日语阅读和口语要求高)
"   English Band 4 (pass)
"   Master Windows XP and Office support knowledge 

补充说明：
1． 需要正式员工，不是实习生
2． 中软资源是微软外包的一个公司
3。 上岗前有培训,据内部人士称保守估计税前工资4000+
4． 请将简历发送至v-cshen@
5． Deadline：12月22日（周五）中午12点