Redhat招聘

标 题: Redhat招聘
发信站: 水木社区 (Fri Dec 15 18:01:09 2006), 站内

*Red Hat China*

*Job Title: *Technical Support Engineer

*Division*: Global Support Services, Red Hat

*Job Location: *Beijing, China

*Contact:* gsschina-hire@

*
Technical Support Engineer*

The position is for a Technical Support Engineer in the GSS (Global Support Services) division of Red Hat to provide technical support to greater China and global customers. A senior position may be offered depending on the profile of the candidate.

*As a part of the responsibilities, the candidate is expected to: *

* Answer telephone hotline and web based inquiries from customers
regarding Red Hat software
* Analyze problems with non-functioning software to identify problem
areas and recommend corrective actions
* Use professional concept and exercises judgment within defined
procedures
* Have an understanding of different installation methods,
networking, firewall, security, clustering, web servers, and any
database

*Job Requirements
*

* Two or more years of experience (5+ for senior) in
troubleshooting, debugging, and configuration of different
applications especially related to Linux.
* Deep understanding of Linux/Unix and Open Source
* Understanding of Operating Systems especially Linux, programming
languages and Software Engineering.
* Specific experience in Kernel, TCP/IP, LDAP/NIS, NFS, SAMBA,
TCP/IP. Enterprise Hardware (like SAN/NAS) a plus
* Good knowledge on Java, J2EE or JBoss a plus
* Well developed reading/writing Mandarin Chinese and English
speaking skills
* Fluent Cantonese speaking a plus
* Ability to convey information concisely and clearly to all levels
of clients
* Prior experience in a support role is preferred
* Active participation in LUGs (Linux Unix Groups) and Open Source
Projects will be an added advantage
* Senior engineers are expected to lead small teams and mentor
junior people.
* Degree preferably in a scientific, technical or Computer Science.



--

36m※ 来源:·水木社区 ne***net[点击查看]·[FROM: 211.103.237.*]