杜邦中国集团有限公司

Location: Shui On Plaza/ Zhangjiang

Principal accountabilities:

• Proide high level of customer service and project company image by greeting external and internal customers, contractors and other visitors in a timely, courteous and friendly manner.
• Provides high level of telephone communication techniques, ensuring three ring policy and ability to deal with coustomer complaints.
• Assists with overflow work from SBUs, consisting of typing, mail outs, envelope stuffing, and telephone back up for SBUs.
• Ensures reception area including desks, tabkes, cupboards and drawers are kept in a clean, tidy and orderly manner.
• Coordination of meeting room bookings in an efficient and timely manner (includes equipment/facility required).
• Ensure DuPont's security and safety procedures anre adhered to (security door, visitor badges and registration).
• Ensures all reception resources (telephone lists) and procedures anr up-to-date.
• Ensure product information system is up-to-date.

Qualifications/experiences:

• Strong interpersonal skills with customer focus are required.
• Ability to handle difficult callers, visitors and tasks with ease.
• Ability to prioritise and organise multiple requests and tasks.
• Ability to work with little or no supervision.
• Working knowledge of office systems and equipment sound computer skills, utilising word, email, excel.
• High level of grooming/presentation required to meet business standards.