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IDS利和经销集团是亚洲的一家综合分销服务的公司, 为客户提供从制造到经销,加上深入而广泛的亚太物流基础性服务设施等全面的综合分销服务.
利和经销集团的三项核心业务-利和商务、利和物流及利和制造各自以其独特的业务实力独立运作发展,与业内其他对手竞争,通过其三项核心的业务能力,为销售流程提供的是一套完整的服务。
利和经销集团自2004在香港上市,自此之后其股票价格上涨了500%. 利和经销集团目前已经在同行业占领军地位。IDS目前在亚洲的九个国家经营,为愿意进入亚洲市场的消费品及保健品的名牌企业提供服务。公司在亚洲区有大约10,000名员工,近400个国际知名品牌的客户已经体验到利和经销集团的综合分销服务所带来的效益,当中包括强生、联合利华、天柏蓝、好时、家乐氏、耐克及辉瑞等
利和公司在中国 IDS in China
利和经销集团目前在中国有利和物流( IDS Logistics ) 、利和商务(IDS Marketing ) 两项主要业务。
利和物流( IDS Logistics )
目前在中国的配送网络覆盖95个城市,超过2000个点,管理着超过七万平米的仓库;利和物流在中国建立了专业的行业服务能力, 核心业务能力如下:
利和商务(IDS Marketing )
Ø Oracle OneWorld甲骨文企業系統
Ø ExCEED 物流管理系統
Ø 自家開發管理軟件: Catscan/Road Warrior/Tradex/Trigantic
利和商务的服务范畴:
Nanjing IDS Marketing Co., Ltd.
ROLE PROFILE
DIMENSIONS:
Job Title: |
National Key Account Manager |
Reports To: |
National Key Account Controller |
Function: |
National Key Account Team |
Location: |
|
Date: |
7th November, 2006 |
PRINCIPAL OBJECTIVE:
As the trade environment becomes increasingly sophisticated, professional account management plays an increasingly important role in developing strategic alliance between principals & key customers. Working closely with National Key Account Controller (NKAC), the National Key Account Manager (NKAM) plays an important role in ensuring account management best practices, in order to establish IDS as the benchmark services provider for our principals & strategic account customers, in a manner which meets sales and trade marketing (below the line) objectives.
MAJOR ACCOUNTABILITIES:
Ø Strategy development and execution
§ Working with NKAC on the development of channel strategies for organized accounts, ensuring that agreed strategies and tactics are employed according to plan, effectively cascading relevant guidelines to field operation teams, and monitoring effectiveness of tactical execution.
§ Monitoring the implementation of principles’ plan in order to capitalize on fast development of the organized channel and to strengthen IDS’s leadership position in this channel.
Ø Professional account management
§ Effective use of account management tools with respect to the management of organized accounts. Such tools include account file, account plan, business review and activity plan.
§ Ongoing monitoring of accounts’ performance review via coordination of reports including universe update, distribution performance, monthly sales review, business review, promotional evaluation and consolidation of reports.
§ Establishing network of market intelligence, which is efficiently communicated to NKAC to ensure effective tactical response.
§ Confirm strategic business alliances through contractual tie-up with respect to new items listing, distribution drive, in-store advertising, merchandising and promotion activities, with the objective of strengthening our leadership position with key accounts.
Ø Management of activities and targets
§ Co-ordination of all key accounts' activities, and managing the activity plan database with respect to these activities.
§ Co-work with Commercial Controllers to achieve volume (in sales value), distribution, merchandising and brand exposure targets set according to principles objectives and market potential.
§ Efficiently communicate with commercial team, marketing colleagues, sales team within the organization to ensure correct and timely execution of business activities at field level.
§ Working with Commercial team in stock forecasting and supply chain management with the objective of meeting customers’ promotional and regular stock requirements, minimizing out-of-stock occurrences and improving stock freshness.
§ Ensure that the company’s strategic imperatives, objectives and other top-down information are accurately cascaded to direct reports to ensure the effectiveness of the communication flow.
1. Content / Environment
As the market environment and especially organized accounts become increasing sophisticated, account management professionalism becomes the rule of the game rather than a competitive advantage. Competitive advantage can only be attained by raising our skill level to excel competition and instilling an account management culture in the whole trade marketing organization to better service our customers in strategic trade channels.
The National Key Account Manager plays an important role in building account management capabilities in order to maintain and enhance our benchmark services provider status with principles & strategic customers in his/her responsible areas, and to fulfill overall company and principles objectives.
2. Knowledge, skills and experience required:
§ At least 5 years sales and/or trade marketing experience in a renowned FMCG company, preferably including 3 years key account experience.
§ Strong inter-personal skills and a good communicator.
§ Good analytical skills.
§ A strong in computer literate, especially in Excel.
§ A good implementer of plans with attention to details.
§ Service mentality & flexible
§ University graduate.
3. Key Success Factors
§ Key account strategies and tactics being effectively executed, monitored and feedback to NKAC.
§ Account management tools (e.g. account file, account plan, business review and activity plan) effectively employed.
§ On time delivery of account performance monitoring reports (e.g. universe update, distribution performance, monthly sales review, business review, promotional evaluation and consolidation of reports)
§ Activity and promotion plan coordination, executed and followed-up according to customer and market needs and within best interest for IDS.
4. Working Relationships
Internal - Need to work closely with:
- Commercial team
- Key Account Team in each region
- Sales team in each region
- Marketing colleagues in each region
- Finance Department
External - Need to work closely with:
- Principles (if necessary)
- Key Account Customers (e.g. Buyers)
地址: 上海市宜山路2000号1号楼2楼
Job holder: ______________________ Signature: ____________________
Manager: ________________________ Signature: ____________________