霍尼韦尔特殊材料（中国）有限公司招聘客服专员

霍尼韦尔特殊材料（中国）有限公司招聘客服专员
Honeywell Specialty Materials (China) Co. Ltd.

Customer Service Officer---replacement

Hiring manager: Customer Service Manager
Department:  Customer Service Department

Working Relations:
Internal：Production department, Purchase & Logistic department, Finance department, Local Sales People
External：Customer, Overseas Sales People

Job Responsibilities:
Correct order information Capturing
Maintain correct order data in SAP
Provide accurate report by month
Be authorized to collect sale data

Tasks:
Keep the close business contact with each sales person including confirming the price, urge goods and capturing correct order information from sales people ;
Check stock availability to ensure providing correct stock status to each sales
Key in order details into SAP system, place sales orders to Production department, prepare sales contract/order acknowledgement to the customers and follow up countersigned sales contract from the customers;
Coordinate with Production Planner and logistics to meet customer’s urgent requirements on orders;
Review L/C application forms from customers and coordinate with logistics and finance on LC issues;
Maintain customer/order database and document filing
Help to prepare relevant sales report;

Qualifications：
Bachelor degree with major in International Trade or Accountancy is preferred;
Fluent in oral and written English, pass CET-6 is preferred.
This year’s graduates is acceptable;
Good interpersonal and communication skills;
Good computer skills.

Address: No. 501, Hua Qing Road, Qing Pu District, Shanghai
We have the shuttle bus for employees to take everyday.

If you are interested in this permanent position, pls. send your resume both English and Chinese to Spring.Song2@ asap.