Sun中国研究院本周新增职位

标 题: Sun中国研究院本周新增职位
发信站: 水木社区 (Tue Jan 23 09:54:56 2007), 站内

有意者请发简历至Hai-Bin.Sun@



1. Software Student Intern(GC0203374) -- Beijing

Job Summary
-----------
Intern position, ideally for >6 months

The Solaris Core Networking Team is working on new innovative features that will enable virtualizing the Solaris networking stack. We are looking for enthusiastic college grads who love to work on cool stuff and are good at:
- Coming up with new ideas for new networking features
- Prototyping, designing, specifying and implementing innovative software features as part of the Solaris Core Technology group
- Participating in code reviews

You will be working directly with senior engineers in Sun\'s headquarter in the United States




Job Description
---------------
Job Description
---------------
Technical skills required:
- C programming
- Solid understanding of network concepts through socket programming or other TCP/IP experience
- Administration of network services, e.g. DHCP, routing, naming, IPsec, VoIP

Preferred technical skills:
- System management experience
- C++, Java, Shell scripting
- Experience with Solaris, Linux or other Unix version

Additional requirements:
- Familiar with software development processes and best practices
- Advocate for high-quality software to serve Sun customers\' interests
- Proficient in both conversational and written English
- Good communication skills and ability to work remotely
- Ability to work independently
- Basic project management skills

Years of experience:
3+


2. Software Engineering Manager(GC0203371)

Job Summary
-----------
Software Development Manager for Solaris Networking in Beijing, PRC.




Job Description
---------------
Sun Microsystems is seeking an experienced manager to work with world-class software developers to enhance an industry-leading operating system, Solaris. As part of the core networking team, the manager is responsible to deliver against key initiatives, partner with colleagues and customers to validate and enhance our strategy. The eight-engineer team is located in Beijing, PRC.

The successful candidate will have at least two years of experience in directly managing software developers, including:
- hiring top engineers and coaching them to peak performance;
- preparing and delivering performance reviews;
- establishing project requirements from customer needs data; and
- managing delivery of new software functionality on time and on budget.

The person will also have demonstrated ability to think beyond accepted boundaries, and the managerial courage to advance those new ideas.

Not required, but bonus points for knowledge of open source communities/processes, networking technologies, network administration, and telco, financial and government market segments.


3. Global Sun Center Business Administrator(GC0203372)

To provide customer focused Sales and Service administration support for our global customers and enable sales to generate revenue and optimize customers satisfaction.

To build and maintain meaningful relationship with both internal and external customers and partners and to support them according to their administrative requirements and expectations.







Job Description
---------------
Job Description
---------------
Global service contract management to generate revenue :

1. Ensure all global contracts transactional and coordination tasks such as quoting, booking, amendment and renewal are performed in accordance with the global service contract SLA and the local contract administration SLA\'s.
2. Ensure data accuracy with full validation of appropriate approvals and documentation.
3. To coordinate enquiries, collect and clarify information related to global contracts.
4. To ensure invoice and credit management in accordance to the policy and rules.
5. To handle customer complaints and drive corrective actions.
6. To manage and handle audits during Sox controls and internal audits.
7. To ensure T&M orders are invoiced timely and accurately.
8. To verify service claims of customers and too arrange subcontracting of third party products.
9. Coordination of (global) warranty registration activities.
10.To build fundamental knowledge about Sun\'s internal processes, tools and functions in order to optimize SLA\'s and processes according to the Sun Policy, Sox Rules and Export compliance.
11.To participate in trainings and meetings with the goal to optimize the quality of customer maintenance.To attend tests and audits to ensure internal controls and rules are performed correctly.
12. To provide a focussed point of contact for customers and partners regarding administrative requests and escalations.



Reporting and Database Management :

1. To provide actual and customized reports.Make recommendations around reporting results for improvements and process adjustments.
2. To set up specific customer profiles in the database Store and maintain global customer agreements.Monitor database integrity for global customers, highlight issue\'s and corrective actions.
3. To maintain the service database and to improve the data quality



External / Internal Contacts
----------------------------

Both external and internal : global customers (includes OEM/TOP/CEM), SCO operational teams, sales account teams, global business management, finance and credit & collection, global service delivery, customer care center, marketing


Relevant Tools
--------------

Customer First (CF!), Enterprise Servises Quoter, Radar, Customer Web Tool, Invoice Web Tool,
Oracle, SunAware, SunQuest/Radiance, DRPL Tool, Customer Profile Tool, BRIO, ARM-Tool, CWT, IWT, GBC


Knowledge/Experience/Skills
---------------------------

In depth knowledge and experience of customer service skills,system knowledge and processes.
3-5 years experience in a similar role.
Highly customer and service oriented.
Ability to multi-task and meticulous.
Capable of achieving SCO goals and objectives set.
Experienced in working with SLA\'s, scorecards and other success measures.
Ability to plan, organise and prioritize to meet deadlines.
Fluent in English and Chinese (both written and spoken).
Good working experience in a cross-cultural environment.
Excellent influencing skills, ability to influence customers, sales and other internal/external contacts.
Excellent problem solving skills.
Excellent teamwork and professional with excellent communication and interpersonal skills.



Success measured by:

Relevant customer scorecards (SLA).
VOC input from global account teams and other internal customers and partners.
Ability to prevent backlog at quarter end.
Cooperation with Sales and other Stakeholders.

Notes:
Relocation Allowance is not included for most local job openings.


4. Invoicing & Collection Rep.(GC0203373)

Job Summary
-----------
Handle PRC and Hong Kong invoicing activities plus assist ITC team in payment follow up especially in the area of Precall/Education/Installation orders.




Job Description
---------------
Job Description:

* Responsible for issuing invoice for PRC and Hong Kong customers, including VAT and BT invoice.
* Send invoice to customer on a timely manner and resolve any invoicing related issue.
* Maintain record on generated invoices and provide internal and external customer invoice details upon request.
* Responsible for payment collection from customers and cash application.
* Assist in reporting and assigned ad-hoc project.

Requirements:

* Minimum 2 years of college or equivalent.
* Experience in invoicing/accounting is preferred.
* Effective communication with both internal and external customers.
* Team player and result oriented person with ability to prioritize tasks on hand to meet deadline.
* Detail oriented and approach work in a meticulous and thorough manner.
* Proficiency in worksheet.
* Be able to communicate in English.








--

34m※ 来源:·水木社区 ne***net[点击查看]·[FROM: 204.152.235.*]