- 工作地点：上海
- 职位：109892 Customer Interactions Engineer (ci)
- 信息来源：中华英才网
说明：
此信息由中华英才网审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者中华英才网核实，并请同时联系本站处理该转载信息。
109892 Customer Interactions Engineer (ci)
中国惠普有限公司 打印成像与消费市场集团
- 工作性质：全职
- 工作地点： 上海
- 发布日期：2007-01-26
- 截止日期：2008-01-26
- 招聘人数：若干
- 薪水：面议
- 工作经验：不限
- 学历：本科以上
- 简历语言要求：中文
- 语言能力：不限
- 职位描述：
-
- Description
Background:
The HP Inkjet Commercial Division has the charter for the development of leading-edge large format inkjet printer products for a broad range of markets and needs worldwide, being the first world wide supplier of Large Format Printers. We are now hiring a new product development team in Shanghai. This is an exciting opportunity for experienced professionals interested in developing a career in an international environment in the frame of a very dynamic and growing business.
Responsibilities:
Working throughout the product life cycle from conception through introduction, you’ll be responsible for driving our successful position in the market by ensuring that our new designed products meet and beat the customer expectations. This involves evaluation of customer needs and experiences, generation of new propositions of value, new product development and extensive validation with final users.
Among others, your main duties will be:
Master the customer usage models knowledge and market insights across the R&D organization
Drive the Total Customer Experience process to define and measure the winning Value Proposition within assigned programs:
Participate in the creation of the product concepts from a user-centric point of view.
Definition and Deployment of customer scenarios
Plan and manage User Experience testing and validation activities (usability tests, alfa tests, beta tests) over program. From competitive assessment to product release and stabilization.
Assure and measure that products’ value proposition are adequately addressed along the different touch points of the customer interaction map
Partner with Product Marketing in the Division and Regional teams to
Ensure that customers are represented within the product’s development community and other relevant decision forums.
Analyze market opportunities, develop and evaluate business strategic alternatives, keep usage models updated.
Convert market requirements into technical specifications to ensure that designs meet the expectations of the selected target customer.
Facilitate end-user contact activities that enable lab members to be user-savvy, like accessibility to market researches, focus groups, usability testing and customer councils.
Support product introductions and later stabilization: get customer feedback and ensure that appropriate actions are taken to improve their experience.
Qualifications
Qualification
Bachelor in a relevant technical area (Electronics, Computer Science, Mechanics..)
Master’s degree in Business Administration, Marketing, Human factors or Quality.
Demonstrated experience in Product validation with customers.
Demonstrated experience in future product management in high technology companies; knowledge in solutions & technology development.
Demonstrated leadership skills, action oriented and risk taking.
Be a role model for user-centered decision making.
Demonstrated communication, creativity and good presentation skills. Ability to tune message to different communities: from parts design engineers to staff. From pure Engineering to front end sales teams.
Demonstrated analytical skills.
Fluent in English and Mandarin.
收藏这个职位|查看该公司所有职位|转发给朋友|打印
TOP
公司介绍：
中国惠普有限公司 打印成像与消费市场集团
总部位于美国加州Palo Alto的HP公司创建于1939年。当时，在一间狭窄的车库里，两位年轻的发明家比尔·休利特和戴维·帕卡德，怀着对未来技术发展的美好憧憬和发明创造的激情，开始了硅谷的创业之路。在经过了六十多年的发展过程后，HP公司现已成为全球领先的面向大中小型企业、研究机构和个人用户的技术解决方案提供商。
HP在全球拥有约14.5万名员工，分为四大集团：企业客户及公共事业集团、产品技术及专业服务集团、信息产品及商用渠道集团和打印成像及消费市场集团。服务能力遍及170多个国家和地区，在IT基础设施、全球服务、商用和家用计算以及打印和成像等诸多领域位居领导地位。在截止至2005年1月31日的过去四个财季中，HP的总收入达到了818亿美元。
1985年，HP公司正式进入中国市场，成立了中国第一家中美合资的高科技企业——中国惠普有限公司。中国惠普几乎伴随中国走过了整个改革开放的过程。成立伊始，中国惠普就积极参与中国信息化建设事业。经过近20年的发展， HP目前在中国拥有九大区域总部、28个办事处、37个支持服务中心、超过200个金牌服务网点、两家工厂、一个全球软件开发中心、一个信息产品开发中心、一个全球运营中心以及惠普商学院、惠普IT管理学院和惠普软件工程学院。
秉承其著名的“惠普之道”，中国惠普有限公司致力于以具有竞争力的价格，为中国用户提供科技领先的产品与服务，并带来最佳客户体验，最终与中国社会实现共同进步。
HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Jan. 31, 2005, HP revenue totaled $81.8 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at ww***om.[点击查看]
TOP
一个人最大的破产是绝望，最大的资产是希望。
bbs.yingjiesheng.com
