职位描述：
Job Description:
The Receptionist is responsible for greeting and serving the needs of members, residents, guests and customers when they enter Kerry Gym. The receptionist will provide a courteous and efficient service to the highest standard of excellence. The Receptionist will observe the Centres policies and procedures as well as those set within Kerry Gym. A high standard of personnel grooming will be observed at all times without exception.
Job Responsibilities:
1.To serve the needs of Members, Residents, guests and customers.
2.To Provide Members, Residents, Guests and Customers with relevant information about Kerry Gym.
3.The processing of memberships, subscription payments and all other payments ensuring all services are paid for.
4.The recording of payment transactions, the selling and promoting of pro shop goods.
5.Answering the telephone (As per Centre Policy)
6.Taking bookings for Tennis court, Massage, Solariums and informing the staff concerned.
7.Providing Members, Residents, Guests and Customers with locker keys and making sure towels are available throughout your shift
8.Checking membership cards when Members, Residents use the facility.
9.Ensuring all Guests are accompanied by Members.
10.To maintain inventory supplies, the writing of requisitions and the upkeep of records when applicable.
11.To stay calm and follow the emergency procedure if an emergency situation arises.
12.To undertake directives made by the Recreation Manager and Supervisors.
13.To ensure the reception is manned at all times.
14.To follow opening and closing procedures.
15.To attend daily briefings and other Centre function /tests when required.
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