职位描述: 工作职责:
1.处理客户全方位的旅游及相关产品的查询.
2.通过呼叫中心帮助客人处理售票旅行和酒店产品.
3.提供专业及个人化的旅游咨询服务.
工作需求:
1.高中 / 文凭 / 学位,应届毕业生亦可
2.英语或旅游相关学科毕业
3.1年的客户服务或旅***业工作经验者优先
4.工作心态主动积极。
5.良好的沟通、团队合作精神,熟练的电话沟能技巧。
6.有旅游/银行/客户服务/电话销售等相关行业经验者优先。
Job Description
1.Help Customers to process booking travel and hotels products through our applications in call center.
2.Handle Customers' enquires.
Job Requirement
1.High School/Diploma / Degree in English or related discipline.
2.One year working experience in customer services experience.
3.Proactive and hard-working.
4.Good interpersonal, communication and telephone handling skills.
5.Experiences in Traveling/ Banking / Customer Services / Telesales experience is a definite asset.
6.Fresh Graduate can be consider.
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