职位描述：
学历：本科以上
工作年限：不限
外语要求：英语熟练
薪水范围：面议
职位描述：
Main Responsibilities:
-Provide technical support to customers, area agents and sales representatives, relating to the organization's line of automation products, working within the limits of established policies
-To identify and employ new or changed programs and updated products to meet customer's needs and strategic direction within the application industry
-Respond to customer inquiries received through facsimile, e-mail or telephone properly within the regime of company policies
-Make inquiries to determine the nature and extent of problem, identify causes of problems and provide solutions to customers, structure solutions to suit user circumstances and level of competency
-Follow up on service inquiries to ensure that customers are satisfied with quality of service provided, respond to and resolve complaints and concerns
-Perform any range of reporting and administrative activities involved
Requirements:
-Bachelor's degree or above, major in process automation, electrical and electronics engineering, applied physics or related fields
-Good communication skills
-Good coordinating ability and good team work spirit
-Excellent service consciousness toward related parties or persons
-Committed, responsible and initiative working attitude
-Fluency in spoken and written English
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