职位描述：
RESPONSIBLE TO:Bar manager, General Manager
GENERAL PURPOSE:To ensure the efficiency of service in the Bar Lounge & Club, ensuring Volar standards and guest requirements are met at all times.
MAIN DUTIES:
To support and work with all team member.
Organizing reception area.
Answering the phone.
Taking reservations.
Organizing parties.
Greeting guest.
Assisting guess to their table.
Delivering menu.
Upon guest departure.
Assist and work with wait staff whenever necessary.
To provide a friendly, courteous and professional service at all times.
Carry out any reasonable request made by Management.
To be at the reception desk at all times stated on the rota.
To be in full uniform at all times whilst on duty.
To report to Management at any point that uniform is damaged or spoilt.
To report all customer comments to the management team.
GENERAL DUTIES:
Attend any meeting or training session as required by Management.
Maintains a safe and hygienic work environment.
Is conversant with:
Volar fire and health and safety procedures.
Volar and company security procedures.
Volar facilities.
Licensing regulations.
Volar operation standards and departmental procedures.
JOB REQUIREMENT:
Basic Spoken English.
Relevant experience is preferred.
Fast paced and excellent service skills.
Flexible in working hours.
Strong sense of teamwork skills.
Knowledgeable about wine & spirits.
Presentable and outgoing.
Please note that your job description is not a definitive list of tasks and duties, but serves a guideline for daily duties which may change from time to time.
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