- 工作地点：北京
- 职位：AC-Medical
- 信息来源：中华英才网
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AC-Medical
北京蒙迪艾尔旅行援助服务有限公司
- 工作性质：全职
- 工作地点： 北京
- 发布日期：2007-03-20
- 截止日期：2008-01-15
- 招聘人数：1
- 薪水：面议
- 工作经验：不限
- 学历：本科以上
- 简历语言要求：中文
- 语言能力：英语熟练
- 职位描述：
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- Major responsibilities:
To provide an efficient, professional and proactive customer-focused response to telephone-based requests for travel/medical
assistance within China and abroad, and to coordinate all aspects of assistance & claims handling in a
cost effective and thoughtful way in line with company procedures.
1.Handle all incoming and outgoing calls for travel/medical assistance in a prompt and courteous manner in line with company standards
2.Assist clients as necessary by taking actions to provide high level
services in accordance to their needs and within the entitlements of their travel insurance policy
3.Perform telephone-based medical assessments of clients' medical conditions,
liaise with the Chief Medical Officer regarding the appropriate level of care, and recommend appropriate medical
facilities for treatment in a timely fashion
4.Consult with treating doctors and follow up with medical personnel and facilities involved with the
care of the companies' clients, and liaise with the Chief Medical Officer regarding the quality of care given, prognosis,
and the discharge and travel needs of the patient
5.Determine and implement schedules for follow-up medical assessments
through medical contacts with the Treating Medical Officer, the client, relatives and/or companions
6.Evaluate the need for medical evacuation and/or repatriation, and liaise with the Chief Medical Officer
for coordinating the necessary arrangements
7.Review customers' policy entitlements, and liaise with the Claims Manager and third party insurance companies
to obtain approval for incurring costs to cover medical treatment and travel expenses as required
8.Document conversations, actions, and correspondence into a computer-based assistance system to ensure the
clients (and management) are updated accurately and timely on the progress
9.Maintain a confidential relationship between health care professionals
and clients in accordance with the applicable local privacy legislation
10.Other duties and projects as assigned
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公司介绍：
北京蒙迪艾尔旅行援助服务有限公司
Company Introduction:
The Mondial Assistance Group, worldwide leader in assistance services and travel insurance provides its corporate clients with
tailor-made solutions, and their customers with seamless, real time assistance. As part of the Allianz Group, the second largest
insurance group in the world, the Mondial Assistance Group employs more than 7,600 people worldwide and maintains 37 operations
centers in 28 countries spanning all 5 continents. Due to expanding business opportunities in the Asia Pacific region, Mondial
Assistance Group established in 2003 a wholly owned subsidiary in China. Since establishment, Mondial Assistance China has been
committed to building and developing high quality travel insurance products and automotive & travel/medical assistance services
for the Chinese market. Due to Mondial's global expertise, and the strong commitment from the board of management to invest
heavily in the Chinese operation, Mondial Assistance China has quickly established itself as the reference in the growing
Chinese assistance industry.Going forward, Mondial Assistance China expects to see significant growth in this industry china-wide and hence is constantly looking for quality candidates to join our ever-growing team.Below are the current open positions!
公司简介：
蒙迪艾尔集团在救援，旅行保险和客户服务等领域处于世界领先地位，它为集团客户提供有针对性的解决方案并给予顾客最及时的，符合并超越
他们期望的救援服务。作为安联集团（世界第二大保险公司）的子公司之一，蒙迪艾尔集团拥有7,600多名员工和遍布于５大洲28个国家的37个操作中
心。随着公司业务在亚太地区的不断拓展，蒙迪艾尔集团于2003年在中国建立了其全资子公司。蒙迪艾尔中国公司成立以来,一直致力于建立和发展高
质量的旅行保险的产品以及汽车和旅行/医疗救援服务的市场。通过全球专家网络的支持和集团在中国开展业务的坚定决心而带来的大量投资，蒙迪艾
尔中国公司已快速在发展中的中国救援行业中建立了自己的品牌形象。在未来的几年内，蒙迪艾尔中国公司期望能够在本行业中获得更大的发展，因此
我们不断寻找高素质高潜力的员工加入我们这支蒸蒸日上的团队。如果您对如下任何空缺职位感兴趣，请通过后附方式联系我们！
如果想更多了解我们，请登录：
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