- 工作地点：北京
- 职位：Customer Service Engineer required (Shanghai)
- 信息来源：新水木BBS
说明：
标 题: Customer Service Engineer required (Shanghai)此信息由新水木BBS审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者新水木BBS核实，并请同时联系本站处理该转载信息。
发信站: 水木社区 (Wed Mar 21 11:01:09 2007), 站内
General information
A world leader in the professional markets, in which it offers display and visualization solution is looking for a customer service engineer. Based upon in-depth market knowledge, the company designs and develops solutions for large screen visualization, display solutions for life-critical applications and systems for visual inspection.
The employer is active in the markets of medical imaging, defense & security, traffic management, avionics, media, events, digital cinema, presentation, simulation, traffic & surveillance, utilities & process control, broadcasting and textiles & plastics.
Job specification
This incumbent is to attend the technical services for the companies’ equipment and products. Such services will include Authorized Service Provider (ASP) technical support and training, follow proper instructions through service manuals, and verbally from specialists of Belgium and other manufacturing plants, team leaders, senior technicians and other more experienced engineers/technicians.
Reporting: Customer Service Manager
Supporting BU: PSD
Location: Shanghai
Key Responsibilities
1． Supervise ASP services from technical angle, regarding preventive maintenance, repair and installation, etc.
2． Perform high level diagnose, product modifications, upgrading, other technical services support activities, and fix all technical issues
3． Be responsible for training and support ASP services.
4． Prepare service orders, service reports, and other administrative records as required.
5． Other assignment regarding customer service related.
Essential Requirements
Education
• University level degree in engineering or informatics
• Strong command of English is a must.
Experience & Skills
• At least 5 years solid experience with supervisory level management in a similar job
• Effective presentation and oral communications skills
• Good Project Management skill.
Other requirements
• Self-supporting, hands-on and stress resistant
• Eager to learn
• Good team player
• Can work under pressure
• Travel on request
If you feel interested, please send your CV to kathy.zhang@
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