安捷伦公司

[回复本文] 发信人: sage(鼠尾草～期待最后一次樱花绽放), 信区: PartTime
标  题: 安捷伦公司实习机会(转载)
发信站: 饮水思源 (2007年03月28日15:37:00 星期三), 站内信件

【 以下文字转载自 job 讨论区 】
【 原文由 sage 所发表 】

Job Title: 2008日语实习生

欢迎2008年的应届毕业生申请

Location: Shanghai


PRIMARY FUNCTION:

Review customers account
Communicate with customers regarding their account status and make
subsequent collection of payments
Follow up with Order management team and or banks as required
Utilize the system and /or tools available for information to validate and
resolve the issues directly
Ensure timely and correct routing of customer information/requests which
require further investigation to the appropriate internal business partners
Be a communication linkage with the order management team and escalations
to the DMs and credit department for effective resolutions
Metrics reporting to the management on their portfolio
Provide quality comments for invoice/accounts in their portfolio with
regular follow up per the Invoice Life Cycle
Provide training & mentoring to the new collectors

MAIN RESPONSIBILITIES AND DUTIES:

To meet and exceed Days Sales Outstanding goals
To attain Collection Percentage
To achieve low Accounts Receivable Aging while maintaining high level of
customer satisfaction for their individual portfolio
Capture required changes to account profile/or contact profile details
Proactively manage and monitor and take appropriate action when changes
(internally-driven and customer-driven) occur
Understand payment issue and to take proper action or to direct proper
escalation
Negotiate payment and conditions with customers and partners as necessary
Follow internal process and to document collection issue, action taken and
customer feedback


REQUIREMENTS:

Excellent language skills in Japanese and English
Bachelor degree
Excellent communication and negotiation skills with ability to deliver
results and to resolve problem
Bills checking experience in banks a definite plus
Strong initiative and drive, must be a self starter
Customer satisfaction oriented (internal and external)
Excellent knowledge of PC tools and Microsoft knowledge, experience in
Oracle and SAP an added advantage
Teamwork skills and traveling is required
Integrity and able to work under tremendous pressure
Good system application knowledge

Please send your application to aglient_external-sh@ and mark " 日
语实习生"

安捷伦公司人力资源部