Desktop Support Engineer INTERN in Nvidia

 Desktop Support Engineer INTERN in Nvidia
发信站: 饮水思源 (2007年03月29日16:56:32 星期四)

Position: Desktop Support Engineer



RESPONSIBILITIES:

- Monitor PC equipment flow within facility so PC equipment is re-utilized

- Maintain inventories of PC hardware and software

- PC Administration: Provides support, installation of hardware/software and r
ecommendations on PC platform. Provides quick response and maximum uptime of a
ll users and performs end-user training when necessary

- Be actively involved in coordinating and testing automatic software patching
and configuration tools

- Discuss with users the best practices for PC maintenance and performance

- Supporting an assigned customer base, must create a high level of user satis
faction through accurate timely follow up, strong technical skills, good custo
mer communication and relationship building

- Networking TCP/IP knowledge to properly route requests to the appropriate gr
oup

- Must collaborate with other IT personnel/departments for escalation, knowled
ge transfer, joint tasks and to establish standards, procedures and projects



MINIMUM REQUIREMENTS:

- Windows XP ,  Office 2003  experience

- Ability to effectively multi-task in a high-activity, high-performance atmos
phere.

- Experience with Symantec Ghost

- SMS a plus

- Knowledge of creating custom Windows XP install and custom software install
a plus.



Please contact HR: dni@