127094 Software Solution Delivery Lead - ITSM & EriDoc
(ss)
中国惠普有限公司 全球软件服务中心
工作性质：全职
工作地点：
上海
发布日期：2007-03-29
截止日期：2008-03-22
招聘人数：若干
薪水：面议
工作经验：不限
学历：硕士以上
简历语言要求：中文
语言能力：英语熟练
职位描述：
Description
Job Description:
Responsible for the successful delivery of operational responsibility for the application management services in scope from the Customer to HP Managed Services, including associated Pursuit activities (Sales support, contract negotiation, Due Diligence activities and Transition planning. As Delivery Lead/Manager to prepare and sell the Transition and Transformation plans and On-going support plans as part of the Pursuit phase.
§ Manages the application management delivery for all HP functions (MS, HR, Procurement etc) and co-ordinates all the PMO internal and external project activities.
§ Supports Transition &Transformation Project Managers to head each aspect of Transition including: Technical Towers, HR, Finance and administration, Assets, 3rd party contracts, Governance, etc.
§ Assists in acquiring staff and material resources for the Transition program and on-going support projects.
§ Leading the overall communications between customer and support team.
§ Ensuring that all on-going support activities are consistent, congruent, and integrate with the overall Deal Project Plan and customer Transition plans.
§ Supports the Technical Lead in execution on-going support activities.
§ Establishing and ensuring that appropriate Quality Assurance processes are maintained.
§ Escalating major support issues to the Steering Committee with recommendations on how to address.
Responsible for project communication and project reporting both to Customer and Steering Committee during on going support.
HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Jan. 31, 2005, HP revenue totaled $81.8 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at ww***om.[点击查看]
