招聘欧洲投行的IT部门职位

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标题: 欧洲投行的IT部门职位
发信站: 水木社区 (Mon Apr 9 14:04:08 2007), 站内

IT Support (Service Center)

职位职责:
- Respond to and resolve external customer enquiries pertaining to Entitlement Services for Application password reset and e-Banking token replacement

- Assist in the new Account Opening process for the generation of User profile and Password of the Welcome Pack

- Answer to general customer (both internal & external) enquiries and channel to respective areas for resolution

职位要求:

Expert skills and several years of experience in:
Knowledge of IT Project Lifecycle
IT Industry Best Practice & Methods
Good understanding of Change & Process Management
Relevant customer services experience in FINANCE or BANKING industries.

Also requires excellent capabilities in the areas of:
Analysis of complex problems
Evaluation & Documentation
Communication & Presentation skills
Good customer services concept & support

请详熟职位要求, 以上职位不招聘, 符合条件(特别是工作经验的要求)并感兴趣, 请发简历至kate.liu@

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