- 工作地点：北京
- 职位：欧洲投行招聘IT Support和HelpDesk
- 信息来源：新水木BBS
说明：
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发信站: 水木社区 (Thu Apr 12 09:38:36 2007), 站内
IT Support (Service Center) (4人)
HelpDesk (2人)
Location: Beijing
职位职责:
- Respond to and resolve external customer enquiries pertaining to Entitlement
Services for Application password reset and e-Banking token replacement
- Assist in the new Account Opening process for the generation of User profile
and Password of the Welcome Pack
- Answer to general customer (both internal & external) enquiries and channel\r[1;33m \r[m
to respective areas for resolution
职位要求:
Expert skills and several years of experience in:
Knowledge of IT Project Lifecycle
IT Industry Best Practice & Methods
Good understanding of Change & Process Management
Relevant customer services experience in FINANCE or BANKING industries.
Also requires excellent capabilities in the areas of:
Analysis of complex problems
Evaluation & Documentation
Communication & Presentation skills
Good customer services concept & support
请详熟职位要求, 以上职位不招聘, 符合条件(特别是工作经验的要求)并感兴
趣, 请发\"Word版\"简历至kate.liu@
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\r[36m※ 修改:·KateLoope 于 Apr 12 13:37:49 修改本文·[FROM: 219.239.237.*]\r[m
37m※ 来源:·水木社区 ne***net[点击查看]·[FROM: 219.239.237.*]
左手拥抱了一堆东西、 右手拥抱了另一堆东西、但是地上还有一堆东西。我想伸手再取一些,结果所有的东西都洒满了一地.. [摘自 一首古老的诗]
YingJieSheng.COM
