The Outsourcing Reporting team is to provide the Business Intelligence solutions that position HPS Global Delivery as the leading provider in the Service Performance industry. Service Reporting must become a differentiator that drives new revenue as opposed to an expense. The major areas of responsibilities include, but are not limited to, the following: * Work 'hands-on' in a BI environment * Design, trouble-shoot and maintain metrics reports (front end/presentation layer) * Review and evaluate systems utilization related to responsiveness, processing, capacity and reliability * Analyze problems and propose, present and propagate solutions or practices to meet architectural challenges
Qualifications
* Bachelor (undergraduate) or Masters (graduate) degree in computer science * Strategic and tactical thinking capabilities * Strong presentation, communication and facilitation skills * Strong knowledge of Business Objects XI r2 Web Intelligence, Crystal Report Writer, associated query and web publication methods * Experience in developing quality-measurement metrics, data profiling, testing plans, and data acquisition/validation procedures * Experience in high-performance, high-volume data storage technologies, and high-bandwidth, high-capacity data communication networks * Experience working with large databases, good understanding of relational and dimensional databases * Experience writing stored procedures and scripts in Oracle or SQL * Experience in working with Portals, Front office tools integration, networking, data source connectivity, security risk assessments * Working knowledge on OV Suite of Products (OVIS, OVPI, OVSR, OVSD etc.) is a plus * In depth knowledge of ITIL and ITSM experience is a plus * Workflow system knowledge is a plus
HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Jan. 31, 2005, HP revenue totaled $81.8 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at ww***om.[点击查看]
