职位描述：
Roles & Responsibilities
通过电话或网络方式，帮助海外的联想产品用户解决使用中遇见的相关的技术问题，为用户提供解决方案，确保用户满意。
Utilizing the internet or telephone, help oversees Lenovo product users resolve technical difficulties, ensuring the satisfaction of the costumer
Requirements
计算机及其相关专业，大专及以上学历；普通话标准，英语流利；具有良好的语言沟通能力；能倒班。可以完成最新PC的组装和一般故障排除；了解电脑硬件知识，熟悉WINDOWS/DOS、BIOS的常规设置；正确运用各种工具软件；了解网络基础知识，掌握网络中常用术语及其作用，能够独立排除上网常见故障；能独立配置网络并掌握网络排错的基本步骤。
Computers or other related majors; associate degree or above, able to speak standard mandarin, fluent English and have strong communication skills; able to put together the newest PCs and fix on common problems; possess computer hardware knowledge, familiar with Windows/DOS, BIO and other general setup; able to use various kinds of software tools; have basic internet knowledge and know common internet jargons; able to independently fix internet problems and adjust the online setting.
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