- 工作地点：北京
- 职位：外资证券营业部--Helpdesk 职位
- 信息来源：新水木BBS
说明：
标 题: 外资证券营业部--Helpdesk 职位此信息由新水木BBS审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者新水木BBS核实，并请同时联系本站处理该转载信息。
发信站: 水木社区 (Thu Apr 19 16:09:49 2007), 站内
POSITION: Helpdesk (IT) Support
- Respond to and resolve external customer enquiries pertaining to Entitlement
Services for Application password reset and e-Banking token replacement
- Assist in the new Account Opening process for the generation of User profile
and Password of the Welcome Pack
- Answer to general customer (both internal & external) enquiries and channel
to respective areas for resolution
职位要求:
Expert skills and several years of experience in:
Knowledge of IT Project Lifecycle
IT Industry Best Practice & Methods
Good understanding of Change & Process Management
Relevant customer services experience in *** FINANCE or BANKING **** industries.
Also requires excellent capabilities in the areas of:
Analysis of complex problems
Evaluation & Documentation
Communication & Presentation skills
Good customer services concept & support
Persons possessing experience of oursourcing in helpdesk for FINANCE or BANKING will be target candidates too!
CV of Microsoft Word version to email: kate.liu@
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1;31m※ 来源:·水木社区 ·[FROM: 219.239.237.*]
所有的失败，与失去自己的失败比起来，更是微不足道。 .download.yingjiesheng.com.
