职位描述：
职位描述:
-提供在线交易平台使用方法及客户相关行政流程的指导说明
-依据客户的授权指令完成电话交易
-受理其他咨询及投诉
-撰写市场评论
任职资格和要求：
-大学本科（含本科）以上学历；
-良好的倾听意识和理解能力，优秀的沟通技巧；
-能讲标准的普通话，吐字清晰
-通过大学英语六级或托福成绩500分以上，并且具有良好的听说读写能力；
-懂电脑基本操作，能熟练使用Office软件；
-具有积极有效的团队合作精神；
-可以适应5*24轮班工作。
请将中英文简历及期望的薪资水平用电子邮件发送至：winnie@
Major Responsibility:
-Be part of a team dedicated to providing platform support and handling all aspects of the customer experience.
-Accept phone orders in case of online trading unavailable
-Handle incoming inquiries, complaints and client issues via phone and email
-Provide daily research reports on global FX, futures markets
Candidate Requirements:
-Bachelor degree or above
-Excellent verbal communication and customer service skills
-Fluent Mandarin Chinese is a must
-CET-6 or more than 500 score on TOEFL, good English language ability (Oral, listening, reading and writing)
-Proficient in Microsoft Office, as well as general PC skills
-Ability to work effectively within a team
-Flexibility with regards to work hours and shift assignment is essential
The candidate should send Chinese and English resume and salary expectation to:
winnie@
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