职位描述：
Roles & Responsibilities:
- Determine the best approach for resolving technical issues that will yield the desired turn-around time and optimal customer solution that may involve writing code and utilizing debugging tools
- Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.
- Duties include researching, resolving, and responding to customer (Asia region) telephone calls, service requests, call backs and/or escalations
- Use source code, debugging tools, and other sophisticated tools to analyze problems
Qualifications:
- Experienced in C/C++ programming and debugging
- Have sufficient technical depth of Microsoft Windows Server Operating System technologies and architecture
- Experienced in enterprise IT deployment, infrastructure System Administration
- In-depth knowledge on one or more of network OS, Directory service, System management, and TCP/IP protocol family
- Strong analytical logic and problem troubleshooting skills
- Good communication skills in both Chinese and English.
To apply, email your resume to gtscshhr@ or post your English language resume to - me***com[点击查看]
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