SYKES provides global customer support solutions for many world’s leading brand names. We are best known as technical product support experts. In fact, Investor’s Business Daily calls us “the Rolls Royce of the technical support business.”
Through our network of customer support centers and fulfillment facilities, we are the bricks behind the clicks for many of the world’s leading success stories and the partner of choice for long established organizations as they enable their products and services. As new technologies continue to emerge, SYKES continues to grow — providing our clients with real solutions to help them adapt to the rapidly changing environment of the technology industry.
SYKES was founded in 1977, in North Carolina by John Sykes; stock began trading on NASDAQ on April 30, 1996. Today, we are headquartered in Tampa, Florida. World widely, we support 39 languages with over 24,000 employees at 19 countries, includes 47 customer interaction centers and 44 fulfillment centers In Shanghai, we have been operating since April 2000. Currently, we boast more than 700 employees in Shanghai center (Shanghai PinTian Co.,Ltd) and we establish a new center in Guangzhou in February, 2006.(Guangzhou PinDuo Co.,Ltd)