- 工作地点：上海
- 职位：Support Consultant - Center of Expertise (Shanghai)
- 信息来源：前程无忧
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- Work in a truly global environment
- Worldwide travel opportunities
- Highly flexible environment
- Cutting edge product knowledge
- Opportunities for personal development including technical, functional and managerial tasks
- Equal opportunity employerEDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
- Fluent in spoken and written English
- Excellent communication skills to management level as well as to technical and functional experts in an international environment
- Excellent analytical skills with a flair for the very detail
- Tough and effective problem solver
- Strong and convincing personality for interaction with customers and partners
- Strong team player with initiative and #can do#a ttitude
- Work under pressure, critical situations, and tight deadlinesEXPECTATIONS AND TASKS
- Support local and international key accounts during implementation of mission critical projects by safeguarding services such as
* Risk assessments
* Technical and functional business process improvement
* Empowerment
- Optimize SAP solutions through continuous improvement over product lifecycle
- Deliver first class services remote and onsite to our customers globally
- Manage critical customer situations
- Participate in onsite service delivery for customers in Europe and North America
- Coordinate and schedule service engagements as a Technical Quality Manager (f/m)
- Maintain onsite and remote service contentWHAT WE OFFERContract Type: PermanentJob Location: China, ShanghaiReference Code CN
-508368
96
-EN
-07
-001If you are interested in this position, please send your resume to jobs.china@.Only applications that meet the criteria detailed above will be notified and interviewed.
公司简要介绍：
SAP Active Global Support ensures that the core business processes of SAPs customers run safe and efficiently. With more than 3000 employees, we currently support more than 29,800 customers with more than 100.000 installations worldwide. With our help, customers can adapt their existing SAP solutions to changing market conditions and business requirements. SAP Active Global Support protects customers investment and enables continuous improvement. SAP Active Global Support consists of two main areas - Product Support and Solution Support. Product Support focuses on analyzing and fixing product issues remotely as well as delivering remote engineering services. Solution Support delivers technical risk and quality management and expert engineering services onsite. With SAP Active Global Support, our customers benefit from SAPs over 30 years of experience gained in supporting the industrys largest installed base. We help our customers reduce the total cost of ownership and maximize the return on investment of their SAP solutions.
一个今天胜过两个明天。 ;@YingJieSheng.COM;
