巴可公司

公司介绍:

巴可公司Barco是一家总部位于比利时的全球领先技术公司，为专业市场设计并开发可视化解决方案。Barco活跃于全球，在欧洲、北美和亚太地区都拥有自己的市场销售、客户服务机构和生产研发基地。Barco 2005 财年销售总额高达 7.12 亿欧元。Barco在欧洲证券交易市场(Euronext)的布鲁塞尔证券交易所上市，位居BEL20和Next150公司之列，可通过布隆伯格股票代码 BAR BB 和路透股票代码 BARBt.BR 查询相关信息。Barco中国区总部位于上海，目前在全国，包括香港和台湾，共设有10个办事机构。

招聘职位：

Customer Services Engineer

This incumbent is to attend the technical services for BARCO group equipment and products. Such services will include site preparations, installations, trouble-shooting, repair, preventive maintenance, modifications, relocations, remove, upgrading, and other technical services. Perform diagnose, troubleshoot, service and fix all technical issues; follow proper instructions through service manuals, and verbally from specialists of Belgium and other manufacturing plants, team leaders, senior technicians and other more experienced engineers/technicians. Prepare service orders, service reports, and other administrative records as required. Ensure equipment installed or serviced meeting design and safety specifications.  Frequent travel required.

Reporting : Operations Manager

Competence Center: Simulations and Corporate AV

Location: Beijing (1 position) and Shanghai (1 positions)

Key Responsibilities

1.  Provide 24/7 support on after-sales service.

2.  Attend field service calls. The services will include site preparations, repair and preventive maintenance services, parts replacement, relocations and modifications, etc., for warranty and after-warranty services.

3.  Supply shop and in-house services for BARCO equipment & products, this will include troubleshooting, repairing, modifications, fixing the equipment & products on board or component level

4.  Provide technical service & marketing support to BUs such as: exhibitions, seminars, road-shows, and on-site demo modifications to customer request, etc.

5.  Supply operator and user training to dealers and/or end-users as required.

6.  Work with BUs in demo activities: in-house or at customer locations. Maintain the demo room and demo equipment in perfect conditions to backup sales and marketing functions

7.  Study Info-T, updated service manuals, new product info and details, leaflets from Belgium and other manufacturing plants etc. to update technical know-how

8.  Attend monthly meeting to exchange experience, technical info and details

9.  Follow company policies and management instructions for some ad hoc assignment as required from time to time

Essential Requirements

The successful candidate must possess the following:

Education

·University level degree in engineering

·Proficiency skills in both written and spoken English and Mandarin. TOEIC scored 650 or above

Skills and Experience

·Experience in field support, maintenance and repairing preferable.

·Project Management skill is an advantage.

·Effective presentation and oral communications skills.

Personality

·Customer-oriented.

·Creative

·Capable of bottom-line responsibility

·Good team player

简历投递：

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邮件标题格式：XX学校＋姓名＋学历＋应聘售后技术工程师