捷汇信息技术（上海）有限公司

Qualifications:Bachelor Degree or above in Computer Science or Engineering related area;Strong software design capability, familiar with DW analysis and design methods and toolsPractical working experience in BI/DW industry ;Knowledge in BI/DW theory and methodology;Experienced in the following tools or skills:o Oracle database and PL/SQLo Informatica is pluso Siebel Analytics and Business Objects is plusTeam
-working attitude with strong desire to learn and excel.Fluent English is a must. Good English communication skills, with the ability to present resolution to foreign customers in a clear and comprehensible way.Ability to work in a multicultural and international environment. Can adapt to overlap works due to time difference.Exceptional interpersonal and team skills, Excellent Customer Service Focus (focus on customer as the top priority, keep abreast of customer needs and priorities, and provide value to the customer).Good time management skills, ability to multi
-task and handle pressure without compromising level of customer service or required detailAnalytical, thorough, resourceful and detail
-oriented, Ability to analyze complex, interrelated user issues and Isolate probable causes of issuesSolving skills to identify, research, isolate, and resolve customer issues. Maintain call ownership from initial customer contact to call resolution, which includes supporting escalations if appropriate, and provide customer updates either by phone or email timely;

捷康集团成立于1996年。创办人是一群在外商公司十数年从事软件开发的专业经理人，梦想着打造一座世界级的软件王国。我们的梦想有三个五年计画，期待着三个阶段完成后，捷康成为世界级的软件企业。我们诚挚欢迎创新积极、有才能的你(妳)加入捷康集团这个大家庭，一同来体验新奇有趣又极富挑战的产业，建立一个世界级高科技公司长期的职业生涯。由于采用跨国性的企业营运模式，捷康集团提供不只在大陆，亦包含中国台湾、日本及美国等地区的工作机会。一、 人才培训：我们深信『人』是企业最宝贵的资产，提供给员工具有竞争力的薪资、福利措施，高品质的工作环境及畅通的沟通管道，完善的训练制度，一直是我们设计内部制度时考虑的方向。邀请您加入捷康集团，与捷康集团共创未来。在捷康集团，员工才能的发挥决定公司整体此刻与未来的竞争力。人才是我们致胜的关键。我们以公司需求与个人发展为评估的依据，提供同仁各项训练课程。(训练课程皆会安排于非工作时间)新进人员训练专业技术训练 管理阶层训练外语能力培训外训补助 二、 员工福利：每位员工将每日最精华的时刻，投入在工作中，我们提供完善的工作环境与完善的福利措施，从员工的需求的角度出发，让您在工作与生活上取得完整的平衡，让您除了工作之外，身心都受到照顾。除此之外，公司所在地─上海浦东软件园区所提供的服务如下:食堂：园区内备有食堂,内有大餐厅和小包间，大餐厅可容纳400人。24小时营业。体育设施：为满足进园企业员工体育文化娱乐活动，上海浦东软件园内建有两个设施完善的灯光篮球场、一个标准网球场、一个乒乓球活动室以及其它的健身娱乐设施。园内企业员工在工作、学习之余，休闲、健身、娱乐。