A global leader in silicon industry

Company Name: A global leader in silicon industry

 

 

 

 

Company Information: established in 1943 specifically to explore the potential of silicones, provides performance-enhancing solutions to serve the diverse needs of more than 25,000 customers worldwide. A global leader in silicon-based technology and innovation, offering more than 7,000 products and services.

 

 

Job Position: Customer Service Assistant

 

 

Job Description:

1.        Responsible for carrying out back office support for the company’s CSP’s globally. Work on activities from all geographies and be required to work in a structured and efficient fashion.

2.        Must be able to effectively act as a primary backup for another team member and show initiative to help others.

3.        Sustained performance needs to be demonstrated.

 

 

These will be CSA roles providing support for all geographies.

 

 

Activities will include but not be limited to the following

 

 

- Order Changes

 

 

- Pricing Entry

 

 

- Delivery Date updates

 

 

- Report creation and distribution

 

 

- Order Validation

 

 

- Credits Debits & Returns processing

 

 

- Customer Portal Access

 

 

Job Requirement:

 

 

1.        Fresh graduate  - graduate with 1 years customer service experience.

2.        Basic computer (email, internet, windows and MS office)

3.        Effective verbal and written communications

Use active listening skills

Use language and terminology appropriate to the audience

Be competent in English and Korean – both written and verbal

Cindy

Tel:021-62363141

Mail:cindy@

Msn:cindy_hu_28@

QQ:39678122