- 工作地点：深圳
- 职位：JD for Receptionist（前台接待）
- 信息来源：中华英才网
说明：
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- Greet customers/guests/ visitors and inform the receiving department to meet the customers/visitors/guests in a timely manner.
- Estimate waiting times, encouraging visitors/guests/customers to wait or return as appropriate.
- Answer telephone calls or manage the switchboard (in some countries).
- Take down messages and ensure the messages are forwarded to the respective receiving office(s).
- Keep the reception area, desk, product shelves and etc clean.
- Assist in directing the customers/guests/visitors to the receiving departments/officer(s).
- Assist in updating internal phone directory (in some countries).
- Process admission passes to visitors/guests/customers (in some countries).
- Manage booking of meeting rooms (in some countries).
Professional Experience required and any essential Qualifications
-Bachelor Degree
-Ability to read, write and speak English, Mandarin, local language,
-Phone answering techniques and skills as well as training on switchboard management and operation
-Knowledge of IT skills – e-mail, internet, general PC skills (including MS Word and Excel)
Customer service experience
-Both customer service experience and experience of managing a busy switchboard environment in a large organization
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