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Position Summary:
The purpose of the position is to provide the best solution to customer’s technical needs. Interfaces with Account Managers and Sales Engineers, the Application Technician is responsible to coordinate all resources (COE, Product Engineering, Product line …) in order to conduct his simple non-complex Applications Project(s).
Position Responsibilities
*Supports Sales Engineer in the identification of Customer requirements, specifications and preferences.
*Develops Fastening Solutions (Product & Use recommendations) for Customer Specific Applications.
*Conducts existing Products modifications in order to fit with Customer specific applications.
*Manages VA/VE initiatives (Tear Down, Line Review…).
*Develops and maintains a good customer rapport and a positive image through the Customer contacts.
*Utilizes NP&SI process.
*Participates in training and technical sessions.
*Ensures Applications Best Practices sharing with European and US colleagues.
*Completes and submits on a timely basis all required internal information, reports and documents.
*Operates within the boundaries of the Business Conduct Guidelines.
*Performs other duties as assigned.
Qualifications
*Experience in a matrix environment.
*Ability to communicate with and understand the needs of non-technical internal clients.
*Ability to perform effectively within budgetary guidelines.
*Decisive and confident, open and candidate with the ability to energize others.
*Strong sense of urgency and personal commitment.
*Able to build strong and dependable teams.
*Possesses excellent written, verbal and presentation skills.
Education/Experience
*Bachelor of Science in Mechanical Engineering or related discipline.
*Ability to drive change in products, processes, and organization culture.
*Maintains professional and technical knowledge by attending educational workshops; reviewing professional/trade publications; establishing personal networks and participating in professional societies.
*Good communication, presentation skills and problem solving skills.
Travel Requirements
O0% O25% @50% O75% O100%