微软（中国）有限公司北京总部

At Microsoft, we have a true passion for technology. We enjoy taking on big challenges, and we pride ourselves on seeing them through. That’s why working for Microsoft’s Sales, Marketing and Services Group (SMSG) means being part of a world renowned corporation, on a winning team, sharing a common goal with some of the most talented people in the world.Key skills required:
- Ability to understand and support overall infrastructure: Windows 2003 Server, TCP/IP, Network Load Balancing, IIS, SQL Server all running together.
- Good MS SQL DBA skills (TSQL, SQL Agent, Replication, DTS etc.)
- TSQL scripting experience.
- Good all round production environment awareness.
- Excellent trouble shooting and fault finding skills.Additional skill sets required:
- They will work in an international environment within remote and virtual teams.
- Able to participate in a team environment and communicate effectively.
- Sound problem resolution, judgment and decision
-making skills required.
- Ability to work under pressure and be able to work to tight deadlines.
- Providing timely solutions.
- Solid writing/communication skills.(English required)
- Past experience as well as driving decisions is a must.Primary Products used:
- Windows 2003 Server
- MS SQL Server 2000 & 2005 (Includes DTS/Business Intelligence, Analysis Services and Replication, Reporting Services.)
- IIS
6.0 (Support for ASP, & ISAPI components)
- Networking (TCP/IP, NLB)
- Terminal Services
- Understanding of product security (Applies to Windows, IIS and SQL Server.)Job DescriptionThe job is primarily operations and support of a number of internal Microsoft applications and systems.Technical issues are routed to the operations staff from several sources:
- Incidents from the user support team requesting help with user based issues affecting 1 or more users.
- Incidents from Operations Manager (or other systems that raise incidents e.g. SQL Server jobs).
- Incidents from other teams that rely on the services provided by the applications and systems.
- Existing incidents handed over from another shift (e.g. EMEA or US teams)All incidents need to be logged, prioritized according to application SLAs, and then worked on to gain a resolution. This work involves technical troubleshooting and problem solving.Regular communications need to be sent to user support and other teams, updating them on progress of incidents. Communications also need to be sent to user support teams in case of outages that impact many users.Some work is required to automate alerts and actions to auto resolve incidents and problems. This is generally building scripting or SQL based jobs. Apart from the scripting/SQL jobs, no development work is in the position – anytime we need help at that level we escalate to dev resources.New applications/versions are deployed on a regular basis and the operations teams are required to roll out the applications and systems. This work is scheduled to take place during off peak times for the applications, which is usually on weekends.申请此职位，请投递您的简历至 (Please send your CV to):v
-gijian@

在过去的三十年里，新技术极大地改变了我们工作、休闲以及沟通的方式。现在我们瞬间就可以获取想要的信息并能和世界各地的人进行交流和沟通。在人类能力所及的各个领域，新技术势如破竹的发展为我们开启了一扇通向创新的大门，并为我们的生活提供了新的机会和价值，使其变得更加便利。自1975年建立至今，微软公司一直是这场技术变革的领导者。为了抓住机遇，领导产业的进一步变革，我们肩负起了新的使命。