柯力堡商务咨询（上海）有限公司

Responsibilities:Basic Caliper Profile interpretive skill; ability to provide selection
-based feedback to clients or individuals. Training will be provided. General knowledge of order processing and client management systems. Will train on our system. Delivers profile results including Verbal and Written feedbackHandles client questions in an effective manner; escalates issues/questions to appropriate party as neededCommunicates effectively with assigned account teamCreates automated written reports for offsite consultants, in addition to handling assigned rewrites and overflow writingServes as lead consultant on smaller accounts, and as part of the account team for larger transactional accountsMaintains a high standard of customer service, and is responsive to Customer Relations when clients call in for feedbackParticipates in account team, regional or departmental meetingsSeeks additional responsibilities and training as appropriateRequirements: Strong analytical skills; detail oriented.Proficient in oral and written English. Fluent in Chinese (Mandarin)Strong communication skills and client facing skills (written and spoken)Commercial/profit understandingVerbal communication skills in both English and Mandarin (plus commitment to further learning)Written communication skills in both English and Chinese.Problem
-solving/reasoning capabilityWilling to learn and grow with company. Experience with Microsoft Office required. Service orientation and time management/prioritization capabilityWilling to learn and grow with company.Personal CharacteristicsSense of urgencyConscientiousness/commitmentThoroughness/attention to detailPro
-active/shows continuous initiativeEnthusiastic/positive attitudeTakes personal initiative and able to work independently.Mature; willing to ask when does not understand; verifies with others including colleagues and manager as part of good team communications.Caliper offers competitive salary and benefits, and future advancement opportunities into Senior Client Relations Consultant, Sales, Organizational Development Consultant, and/or Management roles.Contact: Lisa Shi in Shanghai at 627
9
-8686 email: lshi@ww***.cn[点击查看]

About Us:Caliper delivers unsurpassed competence in the areas of Talent Assessment, Alignment & Development. Caliper has advised more than 25,000 companies - and assessed the potential of nearly two million employees and applicants - on hiring, developing, team building and organizational concerns. For over four decades, our premise has always been that solutions are only valuable when they are comprehensive, easy to understand and enhance an organization’s overall performance. Apply for a professional consulting position within the Shanghai office of a global Human Resource consulting company. This bi-lingual position sets the stage for multiple career tracks within a dynamic, fast-paced, and growing organization with international management. An interesting career awaits successful candidates who will be trained to evaluate our proprietary psychometric assessment instruments, and consult with our clients regarding employee selection, development and coaching opportunities.