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职能:
1. 对德州仪器亚洲地区客户提供DSP在线技术支持
2. 对客户信息及解决方案做相应记录
3. 熟悉德州仪器芯片的应用,为其模块的技术支持做backup.
4. 为整个项目组,提供DSP方面的技术培训。
要求:
1. 本科或以上学历,电子相关专业
2. 必须具有研发经验;熟悉DSP应用。
3. 良好的英语能力,能够阅读和书写英文技术文档
4. 熟悉office和web tools
5. 具有良好沟通能力,学习能力和团队合作精神
ESSENTIAL DUTIES AND RESPONSIBILITIES
-Offer good technical support to customer via phone or email. Ensure the communication is within the guidelines.
-Collect customer info and log case in CRM system.
-Capture Qlead socket by call inbound or call out, and meet Qlead input & hit rate.
-Self-paced training for self-development; and deliver technical training to team
QUALIFICATIONS
-Bachelor or degree, major in E/E, or other related fields.
-Must have R&D experience; familiar with DSP
-Good English skills on reading and writing technical documents.
-Good communication skills and team spirit.
-Familiar with MS Office and web tools.
-Active to learn new knowledge, flexible and open ideas.