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ESSENTIAL JOB RESPONSIBILITIES:
1. Answer incoming phone calls and direct to the appropriate person in a polite and professional manner
2. Receive visitors in the lobby and notify person being visited to come and receive his/her guest.
3. Perform occasional clerical duties such as typing, administering stationary (including ordering and record
-keeping) and organizing support for office equipment;
4. Monitor the mail and courier correspondence tracking system, open, sort, date, log and route incoming and outgoing mail and courier items;
5. Schedule meeting room use and maintain a usage record; prepare the reservation sheet for the meeting room;
6. Receive and disseminate messages accurately, expeditiously and maintain confidentiality;
7. Act as the central point of contact for information dissemination among FII and CWG staff;
8. Assist Beijing Manager and others as requested in the preparation of letters, memoranda, reports, presentations, etc.;
9. Carry out other assignments as required.REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:
1. Prior experience with Customer Service and Reception
2. Excellent interpersonal and communication skills, displaying tact, diplomacy, and professionalism in dealing with confidential and sensitive matters;
3. Excellent language skills in oral Mandarin and English. Written proficiency an asset;
4. Strong word processing and computer skills.
5. Superior organizational and coordination skills;
6. Problem solving skills and flexibility;
7. Good working knowledge of organization, products and programs;
8. Ability to contribute as a valuable team member;
9. Ability to work with and maintain confidential information or information of a sensitive nature.
Forestry Innovation Investment Ltd. (FII) is a wholly owned company of the British Columbia (BC) Government, Canada’s western-most province. FII is involved in developing opportunities for BC forest products in existing and emerging markets. FII Consulting (Shanghai) Co. Ltd. (FII China) is a wholly owned foreign enterprise (WOFE) of FII, established to carry out marketing and promotional activities in the Chinese marketplace.Headquartered in the Dream Home Canada Demonstration Centre (DHC) in Shanghai, FII China, the Canadian government and the private sector are working collaboratively under the “Canada Wood” brand to create opportunities for Canadian and BC products in wood frame construction, landscaping, remanufacturing and value-added product sectors. FII is leading on market research and demonstration projects, while the Canada Wood Group (CWG), a consortium of associations, is dealing with building code and fire code initiatives, technology transfer, training, quality assurance and product inquiries.The following positions have been identified to support FII’s expanding China Program and maximize the opportunities and business development potential throughout the country. All interested applicants are encouraged to review materials on websites belonging to FII and partner organizations as listed below.