上海微创软件有限公司

Responsibilities:
1.Assist Program Manager to initiate, plan and fulfill new services and program with MS PMM, sales, and other MS counterparts;
2.Coordinate client resource and channel partners to implement channel program.
3.Assist Program Manager to hold QBR and irregular reviews with partners to drive high performance. Ensure partner and customers’ satisfaction;
4.Deliver service channel monthly reports on time, including key metrics for the service business issues and actions to rectify, success points, progress against revenue, competitive feedback and market conditions;
5.Review closed cases logged in service delivering system, to identify any misconducts and errors. Ensure the highest quality of service by monitoring and feedback activities like case review, partner scorecards and telephone calls;Knowledge and Skills:
1. above junior colleague
2. Good communication skill and team work spirit.
3. Passion, professional, carefulness, patience, quick response.
4. Strong sense of urgency and accountability
5. Familiar with MS office

上海微创软件有限公司是微软公司和上海市政府共同投资创立的以IT服务为核心的新型综合型软件企业。微创软件是微软公司在华最重要的投资项目之一，她以技术支持、软件开发、应用解决方案、专业服务为主要业务内容，开创了国内IT综合服务提供商的新篇章，将帮助中国早日跻身于国际软件行业的前列。 激情正直、竞争向上、职业敬业、创新完美是微创企业文化的核心，在实现企业发展目标的同时，微创为每个员工提供了广阔的发展空间、系统化的培训、高效平等的沟通平台、优越的工作环境和富有竞争力的薪资福利，从而实现企业以员工利益为本、员工以企业利益为上的双赢目标。 这里有你挥洒激情的舞台, 欢迎加入微创,共创基业，共同成长！欲知更多招聘信息，请点击本公司网站ww***com[点击查看]微创拥有职业敬业、积极向上的公司形象，激情正直、以客户为核心的公司文化；拥有先进的与世界接轨的管理体系和理念。全体微创人将致力于帮助客户有效整合资源，充分发掘潜能，为客户创造最大的价值。这里有你挥洒激情的舞台， 欢迎加入微创,共创基业，共同成长！我们会为您提供具有竞争力的薪资和广阔的职业发展空间，您可以将您的简历发送到recruit@，我们将在一周内与您联系。