- 工作地点：成都
- 职位：英语客服代表（夜班）
- 信息来源：中华英才网
说明：
Job Description: 此信息由中华英才网审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者中华英才网核实，并请同时联系本站处理该转载信息。
1.Provide customer service for American customers across the ocean；
2.Reply via e-mail to questions concerning on-line shopping on put forward by American customers (non-technical-related and technical-related questions)；
3.Be mainly responsible for replying questions such as: order inquiry, post-sales service issues, customer suggestions an criticism, payment processing, delivery status and so on；
4.Also responsible for sales and marketing emails；
5.The purpose of CS Department is to answer and resolve all incoming emails in a timely and efficient manner.
Basic Requirement:
1.College background or above, no restrictions on major；
2.Have a professional and strong sense of customer-service, with a real understanding of how to treat customers； those who are previously involved in the fi
3.eld of CS will be given priority；
4.Good English reading, writing and communication abilities；
5.Pass CET-4 or above；
6.Proficient in computer skills, familiar with MS OFFICE, especially MS Outlook； excellent typing skill with no less than 50 letters per minute.
7.This position requires the candidate to be able to work in night shift.
:bbs.yingjiesheng.com:
尽管失败和挫折等待着人们，一次次地夺走青春的容颜，但却给人生的前景增添了一份尊严，这是任何顺利的成功都不能做到的。 -- 梭罗
