- 工作地点：上海
- 职位：日语技术工程师/ Technical Support Engineer (Japanese)
- 信息来源：中华英才网
说明：
Role Summary此信息由中华英才网审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者中华英才网核实，并请同时联系本站处理该转载信息。
Typically provides technical support for internal and external customers.
•Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees.
•Answers basic questions about installation, operation, configuration, customization, and usage of assigned products.
•Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
•Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
Additional requirements
•Fluent in Japanese, JLPT-1
•Capable to read and write English
•Strong IT background (OS, Application software, Networks & IT infrastructure)
•Good in trouble shooting COTS application problems
•Strong knowledge & practical know-how on Active Directory is an added advantage
职位描述
•通过电话对公司用户提供硬件和系统的售后技术性建议和支持
•回答基本的问题，包括产品的安装、运行等操作
•通过基本的诊断，发现问题并提出解决方案
•提供远程技术支持
职位要求
•日语一级
•具备英语的读写能力
•IT 技术背景 (OS, Application software, Networks & IT infrastructure)
•善于COTS应用系统的问题解答
•了解Active Directory优先
Our client is a worldwide technology services and solutions company, with about 36,000 employees worldwide. We serve six primary vertical markets worldwide: Financial Services, Public Sector, Communications, Transportation, Commercial and Media. Our rich portfolio of business solutions includes consulting, systems integration, outsourcing, network services, security, and enterprise-class server & related technologies.
YingJieSheng.COM
我时常诧异，虽然每个人都是爱自己甚于爱他人，但他们重视别人的观点却甚于重视自己的判断。[马可]
