【招聘】ISSC SZ -System Admin & Helpdesk

【招聘】ISSC SZ -System Admin & Helpdesk
发信站: 荔园晨风BBS站 (Tue Jan  8 19:00:24 2008), 站内

System Admin
Job Responsibilities
Provide ID Admin support to end users:
-Handle telephone calls, e-mail ID requests
-Verify the requests from end users
-Submit the requests in the system
-Updating the user on the request status, and confirming with the user
 that service is done
-Coordinate with other team mates to provide the administration servic
e to the team
Job Requirements (skills/experiences)
-Excellent command of Mandarin
-Good English Skill,excellent English Skill is preferred
-Excellent communication, telephone manner and interpersonal skills
-Self initiative, carefulness,pro-active, hard working, good attitude
and team player
-Sense of urgency, able to work under pressure, overtime and crisis si
tuation, and at odd hours
-On-shift duty is required
-Admin/Secretary job exprience is a definite advantage
Qualifications (Education/Major/Certificates)
-Bachelor degree, major in any discipline
************************************************
Helpdesk
Job Responsibilities
Provide helpdesk support to end users:
-Handle telephone calls, e-mail and fax
-Verify and log every call by following predefined policy and procedur
e
-Diagnosing problems and determining the severity
-Referring problems to support groups
-Updating the user on the call status, and confirming with the user th
at problem is fixed
-Ad hoc project and administration support
Job Requirements (skills/experiences)
-Excellent command of Mandarin / Cantonese / English

-Basic English Skill,excellent English Skill is preferred
-Excellent communication, telephone manner and interpersonal skills
-Self initiative, pro-active, hard working, good attitude and team pla
yer
-Sense of urgency, able to work under pressure, overtime and crisis si
tuation, and at odd hours
-On-shift duty is required
-Call Centre & customer service experience is a definite advantage
Qualifications (Education/Major/Certificates)
-Bachelor degree, major in any discipline
************************************************
plz send your resume(Chinese & English) to liangbw@ and clar
ify the job title you apply for.Thanks a lot!