IBM 招聘：Product Field Engineer（有经验者）

标 题: 标 题: ==IBM 招聘：Product Field Engineer（有经验者）==
发信站: 水木社区 (Thu Feb 28 11:30:08 2008), 站内

标 题: ==IBM 招聘：Product Field Engineer（有经验者）==
发信站: 水木社区 (Thu Feb 28 09:43:39 2008), 站内

Job description
Job Description:
IBM Storage Product Field Engineer (PFE) provides problem determination and resolution regards of IBM Storage Products.

1. Part of IBM Worldwide PFE team, supporting GCG(Great China Group includes Mainland China, Hong Kong and Taiwan) customers.
2. Highest level of field technical support on IBM Storage Products. Work as interface of the GCG field team and the worldwide development team.
3. Identify pervasive problems and provide action plans to recover machines
4. Provide tips, documentation, and code fixes to resolve customer problems.
5. Work closely with the Field Project Office to resolve customer complaints by visiting key customers and provide onsite support.
5. Collaborate with Service Planning to develop technical or service strategies
6. Engage development only if assistance is needed

Required Technique Skill:
1. Familiarity with the IBM Storage Product: DS8000, DS6000, ESS(model E/F/800), DS4000 or DS3000
2. Familiarity with the Operation System: Unix or Linux
3. Know of IBM Servers Product: Open system (System p, System i) and Mainframe(System z)
4. Know of Storage area network (SAN)

Qualification:
1. Bachelor degree (minimum) in Computer Engineering, Computing Science or Electrical Engineering related.
2. Excellent analytical skills and problem solving skills
3. Good communication and coordination skills
4. Active learner
5. Spirit of dedication and devotion under stress;
6. Accept overtime and duty on day off and holiday;
7. English: Fluent in speaking, reading and writing(CET-6 or above).

Preferred:
1. Experience in Storage products related field
2. Experience in Technical Support field.

Required

* Bachelors Degree
* At least 3 years experience in Familiarity with the IBM Storage Product: DS8000, DS6000, ESS(model E/F/800), DS4000 or DS3000
* At least 3 years experience in Familiarity with the Operation System: Unix or Linux
* At least 1 year experience in Know of IBM Servers Product: Open system (System p, System i) and Mainframe(System z)
* At least 1 year experience in Know of Storage area network (SAN)
* English: Fluent
* Chinese simplified: Fluent

申请方式：ibmpcp@ 主题注明职位名称 谢谢！
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