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Purpose of Position
Ensure the tasks of the Document Processing Operations department in line with current guidelines and procedures. Ensure high accuracy and productivity of all Operations output and perform all in view of our Operational Excellence.
Tasks
Issue required Operational Documents in line with instruction as received from Customer Services.
Execute all Documentatin in line with current legal guidelines and Customer SOP(s).
Verify and confirm DRAFT documents with relevant Customer/Shipper.
Check shipping documents and container loading plan or manifest.
Correctly execute all computer data input (FOS / ACI / PACOM / PANTRANCE) as required for the relevant shipment and its destination.
Interface with Agents/Subcontractors to get all copies of YULUDAN within one week after vsl departure.
Ensure timely collection of all shipment related documents.
Send shipping advice & Shipping Documents to overseas stations including container loading plan / manifest, O-B/L, H-B/L (commercial invoice and packing list – if necessary)
Provide all necessary shipping documents to DPT on time for the updating of Track and Trace system.
Provide original PA-B/L, invoices and copies of YuLuDan to DPC for docudments releasing.
Update required (internal) applications.
Ensure completion of physical fine in line with issued instuctions.
Ensure correct physical fine flow management (creation/ Updating/ preparation for archiving.)
Report and feedback on irregularities, pre-claims and problems to supervisors
Carry out improvement / changes on procedures and systems as proposed by supervisors.
Take up additional tasks as assigned.
Back up for other team members when necessary.
Authority to decide
Making decisions in view of IMS processes.
Taking actions in view of operational excellence.
Exception handling ONLY after consulting with Document Processing Supervisor.
Requirements & Skills
Functional requirements
-Excellent and thorough knowledge of Air/ Sea Export and Air / Sea Import.
Operational know-how (Document Processing)
Excellent knowledge and understanding-Document Process Functionality and Documentation guidelines.
Comprehensive understanding of PA systems functionality.
-Proficient in basic IT Tools.
Personality traits
System (Internal) focused
Communication & Interpersonal skills
Work experience
Industry experience (2-3 years)
Language skills: Fluent in English (orally and written) and local language.
Ability to communicate effectively, both orally and in writing.