- 工作地点：北京
- 职位：市场IT产品支持分析师/Technical support engineers
- 信息来源：北大就业网
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我公司是经北京市科委批准的高新技术企业，是一家专注于新技术研发和计算机技术支持及服务的公司。已拥有众多大客户，其中包括部分全球500强企业，并在客户中建立了良好的信誉。经过多年的发展，双子公司拥有了一支以技术人员为主的核心队伍。
我们的宗旨：
长期以来，双子公司谨守"诚信为本；与您一起成长"的经营理念；奉行"实用、高效"的工作宗旨；推崇"积极创新"的创业精神。无论您的公司规模大小、无论您需求内容的难易程度、无论您对计算机领域了解的多少，我们都会本着如上的公司宗旨提供最适合您企业的需求，最令您满意的服务，成为您工作中最得力的助手。
我们的服务：
双子的服务包括IT系统维护及软件开发。在日益激烈的商业竞争中，越来越多的公司希望节省人力和财力，把系统安装维护及采购等一系列工作外包给专业的服务公司，这样不但能够规避风险、简化流程、降低费用、节省时间，还可以得到更为优质的专家服务；现代企业的管理越来越依赖计算机系统及软件系统，利用软件开发公司的技术力量开发适合企业自身的软件系统，不但能够优化管理、提高效率，更可以使企业专注于主营业务。双子公司时刻恭候着您，通过提供专业的解决方案为您的企业注入活力，用我们的经验和技术来支持您企业的前进与发展。
我们的宗旨：
长期以来，双子公司谨守"诚信为本；与您一起成长"的经营理念；奉行"实用、高效"的工作宗旨；推崇"积极创新"的创业精神。无论您的公司规模大小、无论您需求内容的难易程度、无论您对计算机领域了解的多少，我们都会本着如上的公司宗旨提供最适合您企业的需求，最令您满意的服务，成为您工作中最得力的助手。
我们的服务：
双子的服务包括IT系统维护及软件开发。在日益激烈的商业竞争中，越来越多的公司希望节省人力和财力，把系统安装维护及采购等一系列工作外包给专业的服务公司，这样不但能够规避风险、简化流程、降低费用、节省时间，还可以得到更为优质的专家服务；现代企业的管理越来越依赖计算机系统及软件系统，利用软件开发公司的技术力量开发适合企业自身的软件系统，不但能够优化管理、提高效率，更可以使企业专注于主营业务。双子公司时刻恭候着您，通过提供专业的解决方案为您的企业注入活力，用我们的经验和技术来支持您企业的前进与发展。
公司办公地址：朝阳区永安里万豪国际公寓A座17B
派驻到某国际著名外企公司工作
职位：市场IT产品支持分析师(2人)
某国际著名外企公司招聘市场IT产品支持分析师
Job description & responsibilities:
The marketing IT production support analyst is accountable for helping users all around the world for their issues when using marketing IT systems.
The main responsibilities of Marketing IT Production Support team are:
· Provide operation support for marketing IT applications for all regions.
· Provide high level analysis to all application teams. Work with various teams across IT and business for bug-fix, enhancements, UAT, release.
· Be the point of contact to business for all marketing IT cases. Provide constant communication to business on all cases until resolution.
Requirements & Qualifications:
· 3+ years related experience in IT applications support, system analysis/programming or database administration/development. Degree in computer science and related fields are preferred but not required. Understanding of marketing operations is preferred.
· Read, write, and speak English fluently. Good interpersonal skills, as well as logic thinking, basic project management, negotiation and decision-making skills are required.
· Candidate must be familiar with standard application development and support methodology. Can work independently and in a team manner to complete tasks using judgment and experience. Has the ability to manage multiple activities and priorities, and work well under pressure.
· Good customer service and communication skills
· Experience in at least one of the following tools is highly desirable
o Oracle database and PL/SQL programming
o Unix shell or Perl scripting
o Java/J2EE or CGI/Web application development
· Knowledge in the following tools is preferred but not required
o Siebel
o Epiphany
o Data warehouse/BI tools, such as Siebel Analytics, Business Objects
o ETL tools (Informatica)
Technical support engineers（2人）
Technical support engineers（2人）
Job description:
The main work is to deal with the client’s the application problems of the computer’s hardware and software directly at the scene so as to make sure that the client’s IT system operate healthily. It requires you to serve the clients with the customer service skills and Problem-solving skills，and to propose the solutions against the technical problems which the clients meet in the use of computer-related products. You should do the above to achive the ultimate goal that the clients have a higher degree of satisfaction for you and our company.
Position requirements:
1、College education, Computer-related professional，can handle the various usual problems online alone.
2、Applicants should quickly judge and solve the various operating system software and hardware faults
3、Familiar with the WINDOWS 2000 SERVER WINDOWS 2003 SYSTEM,can establish AD、DNS、DHCP、WINS 、IIS servers alone. Understanding the day-to-day maintenance and safety precautions of servers. Understanding the Exchange server’s configuration and maintenance.
4、Can equip the simple router and firewalls.
5、Applicants should have strong communication skills,enjoy study,have the responsibility to the work,have teamwork spirit and keep a high efficient skills dealing with the problem.in the teamwork working environment. And applicants can adapt to the high-intensity work
6、Applicants should have the high English reading and writing skills,and strong English speaking and hearing skills.
7、Priority to those who have the MCSE、CCNA certificates
The main work is to deal with the client’s the application problems of the computer’s hardware and software directly at the scene so as to make sure that the client’s IT system operate healthily. It requires you to serve the clients with the customer service skills and Problem-solving skills，and to propose the solutions against the technical problems which the clients meet in the use of computer-related products. You should do the above to achive the ultimate goal that the clients have a higher degree of satisfaction for you and our company.
Position requirements:
1、College education, Computer-related professional，can handle the various usual problems online alone.
2、Applicants should quickly judge and solve the various operating system software and hardware faults
3、Familiar with the WINDOWS 2000 SERVER WINDOWS 2003 SYSTEM,can establish AD、DNS、DHCP、WINS 、IIS servers alone. Understanding the day-to-day maintenance and safety precautions of servers. Understanding the Exchange server’s configuration and maintenance.
4、Can equip the simple router and firewalls.
5、Applicants should have strong communication skills,enjoy study,have the responsibility to the work,have teamwork spirit and keep a high efficient skills dealing with the problem.in the teamwork working environment. And applicants can adapt to the high-intensity work
6、Applicants should have the high English reading and writing skills,and strong English speaking and hearing skills.
7、Priority to those who have the MCSE、CCNA certificates
有三件事使人生有意义-工作、意志与成功。意志开启通往成功之门，那是件宏伟且令人喜悦的事。经由工作我们通过一扇扇的门，直到最后，终能摘取成功的果实。 [路易斯?伯斯特] *YingJieSheng.COM*
