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辉达(Nvidia)半导体公司招聘信息
信息内容：
公司介绍：
辉达(Nvidia)半导体公司（Nasdaq代码：NVDA）是图形处理技术的市场领袖，专注
于打造能够增强个人和专业计算平台的人机交互体验的产品。公司的图形和通信处理器拥
有广泛的市场，已被多种多样的计算平台采用，包括个人数字媒体PC、商用PC、专业工作
站、数字内容创建系统、笔记本电脑、军用导航系统和视频游戏控制台等。辉达半导体总
部位于美国加州圣克拉拉，全球雇员数量超过5, 200人。
Position Title: Desktop Support Engineer (Internship)
(Demand: 1 persons)
Job Description/Qualifications:
Customer Service: Ensures user needs are met in a timeframe
dictated by the customer. Directs users to others in the group
when responsibilities are outside of immediate responsibilities,
but follows up to ensure customer has been taken care of. Oversees
Desktop responsibility of MIS Help Requests. Ensures all tickets
are responded to and closed in a timely manner following the IAW
published metrics.
RESPONSIBILITIES:
- Purchasing and Equipment Distribution to local and remote offices
- Monitor PC equipment flow within facility so PC equipment is re-
utilized
- Maintain inventories of PC hardware and software
- PC Administration: Provides support, installation of hardware/
software and recommendations on PC platform. Provides quick
response and maximum uptime of all users and performs end-user
training when necessary
- Be actively involved in coordinating and testing automatic
software patching and configuration tools
- Discuss with users the best practices for PC maintenance and performance
- Primary IT Contact for Korea Office
- Supporting an assigned customer base, must create a high level of
user satisfaction through accurate timely follow up, strong
technical skills, good customer communication and relationship
building
- Windows Server 2003 and Exchange 2003 knowledge to do administration
and properly route requests to the appropriate group
- Networking TCP/IP knowledge to properly route requests to the
appropriate group
- Must collaborate with other IT personnel/departments for escalation,
knowledge transfer, joint tasks and to establish standards,
procedures and projects
MINIMUM REQUIREMENTS:
- Windows XP and Office 2003 experience is a must
- Support experience within an AD environment
- Support experience with Exchange 2003 and Outlook 2003
- Experience with internal and external ITIL standards and methodologies desired
- WAN/LAN and Remote Access (VPN) Knowledge
- Ability to effectively multi-task in a high-activity, high-
performance atmosphere.
- Experience with Symantec Ghost
- SMS a plus
- Knowledge of creating custom Windows XP install and custom software install a plus
Details:
- Pls remark what position you are applying in email
subject when your mail to us.
- Dont use @163mail box since our company cant receive it.
- Email address: sz-recruitment@
- Company website: ww***com[点击查看] or ww***.cn[点击查看]
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