PCCW

PCCW

招聘职位

学历要求

招聘专业

招聘人数

其他要求

一：Requirements: 1. College degree or above and major in English; 2. Fluent English in both oral and written; 3. Experience in interpretation is preferable; 4. Hands-on PC knowledge, familiar with computer operation and common applications; 5. Positive customer service attitude; 6. Good trouble-shooting and problem solving skills; 7. Willing to work shift. 二：Job description: 1. Handle fault-reporting & service inquiries via telephone, email and MSN from customer; 2. Fault case logging, assign and escalate the cases to engineers; 3. Monitor and track the outstanding cases; 4. Provide case updates to customer; 5. Prepare service report to customer.

应聘方式

公司将在5月9日（星期五上午10点至下午5点）针对该职位举办公开招聘日，欢迎各位应届毕业生携带简历和学生证前来面试。

企业名称

单位性质

所属行业

所在地

经济类型

固定资产

联系人

电话

传真

E-mail

主页

邮编

地址

PCCW Limited PCCW Limited (PCCW, or the Company) is the largest and most comprehensive provider of communications services in Hong Kong and one of Asias leading players in Information and Communications Technologies (ICT). Hong Kongs image as a center of technology and business excellence continues to be enhanced by PCCWs award-winning innovation, especially in IP-based business services, New Generation Fixed Line services, broadband pay-TV and Internet-access, media content, large-scale IT solutions, mobility and wireless. Internationally, the Company enables organizations to bring their business to Asia, run operations across the region and take Asian business to the rest of the world. PCCW is developing projects in mainland China and the UK, as well as other parts of the world, and serves a growing number of network operators. The Company employs a total of approximately 14,000 staff, and beyond Hong Kong has a presence in geographies as diverse as mainland China, South America, Japan, Korea, Thailand, Malaysia, Singapore, Taiwan, Europe, the US, India and the Middle East. PCCW is listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) with an ADR (American Depositary Receipt) listing on the New York Stock Exchange, Inc. (NYSE: PCW). 一：Position: Call Centre Technical Support Representative (Stationed in Guangzhou City, China)