阿提哈德航空公司招聘 Guest Service Agent

阿提哈德航空公司招聘 Guest Service Agent
发信站: 荔园晨风BBS站 (Sun May 25 12:09:53 2008), 站内

Position Title: Guest Service Agent
Location: Airport-Beijing China

Etihad is proud to be designated the National Airline of the United Arab Emirates. Fast becoming one of the most elite international airlines, with destinations in Europe, the Middle East, Africa, North America and Asia, Etihad is managed by an extensive team of airline professionals with many years' experience gained from leading carriers around the world and drawn from over 94 nationalities.

We welcome you to explore the current opportunities with Etihad and encourage you to apply for those that you feel to be a good match for your skills and experience.

Job Description :

Ensure that all guests are offered the highest level of hospitality during their travel experience at airport during check-in, arrivals and their visit to the lounge.
Manage safety/security issues and service recovery in accordance with company procedures.
Use coaching, training and managing skills at all times in order to support others as part of the team, working together to create an environment of cooperation and mutual responsibilities.
Ensure company standards/rules are maintained with regards to the handling of guests, grooming procedures, time-keeping and training.
Education & Experience:

Educated up to A-level / IB / GCSE (General Certificate in Secondary Education)
Minimum 5 years experience or more in related field.
Training & Knowledge:

Passenger Handling / Basic DGR / Passport Fraud Detection / Reservations and Ticketing
Basic knowledge of DCS (Departure Control System), departure and arrival procedures as well as basic reservations i.e. to retrieve PNR, add comments and confirm reservations.
Application process:

Please send your full resume with English version and salary expectation for the position by email to
bjsrecruit@etihad.ae

Please be noted that telephone inquiry or personal visit will not be received.