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Key responsibilities:
To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
-To follow up with related function depts. to ensure orders are received and processed as required by customers;
-To follow up and clear backlog orders/shipments to improve delivery performance;
-To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
-To handle customer complaints according to company procedures and service standard;
-To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI.
Qualifications:
-College degree or above, 1~2 years experiences in related industry preferred;
-Proficient in English communication & computer operation (Windows, MS Office, etc);
-Customer and result oriented, can work under pressure;
-Quick and careful learner, can work efficiently and effectively;
-Strong teamwork spirit;
-Speak & write effectively.
Critical Competencies:
-Focus on customers;
-Work efficiently and effectively;
-Strong teamwork spirit;
-Communication skill.
备注:
-其中有2空缺欢迎具备基本日语阅读能力者应聘;
-欢迎应届毕业生应聘。
工作地点:广州市番禺化龙 (提供食宿)
作为艾利丹尼森集团旗下成员之一的番禺柏盛包装有限公司是一家来料加工型企业,公司现有人数3500多人。主要以印刷商标、标签产品为主。其它附属产品有:挂牌、吊牌、腰卡、鞋卡、丝带、贴纸、衣架挂钩、贴纸、织唛、织带、刺绣等。 我们的目标:以客户为中心并与客户紧密合作,建立共营的信任合作关系。