高薪招韩语技术支持，要求懂英文

标 题: 高薪招韩语技术支持，要求懂英文
发信站: 水木社区 (Sun Jul 6 20:51:35 2008), 站内

Position Description Summary:

Qualifications:

Provide technical customer support of IBM products/systems to ensure customer expectations of product and service are satisfied.

Provide basic to complex support for IBM-FileNet customers via live telephone, email, and other support channels as required

Conduct independent case research using company supplied research tools, databases, knowledge bases, product/system testing, Internet, etc., in order to find solutions to customer reported problems.

Actively participate in team and department level meetings to exchange technical knowledge, case status, etc. via open discussion. Take leadership role to create and conduct transfer of information (TOIs) as required to share information across the team and department, and assist peers as needed.

Education:

Generally requires at least a Bachelor of Arts/Science Degree in appropriate discipline or equivalent along with 0 to 2 years of appropriate experience.

Experience & Skills:

Effective Korean written and verbal communication skills required.

Requires knowledge of engineering or computer science principles, theories, concepts, practices, and techniques as they particularly apply to work performed in the respective area of client/server based product line including UNIX or Windows environments.

Requires an understanding of related disciplines.

Must have ability to understand and explain technical issues.

Knowledge in at least several of the following areas is also required: Java; Java Programming; .NET; Content Management; Records Management; web based applications; SQL;

Oracle; Application server - WebSphere; WebLogic; TomCat; JBoss; LDAP; IIS; XML.

Additional Remarks: Work hours are Monday – Friday 8:00 a.m. – 5:00 p.m.



PS：您将得到：

全英文的工作环境，出国培训的机会（有护照者优先），公司提供免费的各种培训机会，富有竞争力的薪酬和奖金等。


有意者请跟我联系：wenjia.he@
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