渣打银行于1858年在上海开设首家分行，近150年在华经营从未间断。2007年3月27日，渣打银行（中国）有限公司成为第一批本地法人银行。这充分显示了渣打对中国市场的承诺，以及其作为外资银行在中国银行业内的领导地位。
渣打银行中国及香港区电话银行客户服务中心于2007年11月20日在深圳安联大厦隆重揭幕，为渣打银行中国内地和香港特区两个市场的相关个人银行客户提供包括业务咨询、售后服务、及电话营销等多方面的服务。因电话银行扩展需要，现诚聘有意于银行领域发展的英才。
Learning and Development培训与发展:
Your development is critical to our future business success. Our banks performance will only continue to improve if we develop our people - you. To develop our people is to invest in our future. We know you have the motivation to succeed, to be good at your job and to progress as far as you can.
We provide different training programmes to meet different needs and we help each staff to build up the personal strengths through Staff Learning & Development Plan:
Orientation 基础培训- Every staff who join Standard Chartered Bank in China will have a 2-3 day comprehensive orientation to get a feel about the Bank and its businesses. Also, it is a good chance to meet with seniors & colleagues and to build up the team spirit.
Product Training产品培训 - We provide product training e.g. credit card product training, personal load training, etc. to help the staff related to learn more about the products that the Bank is providing.
Skill Training 技巧训练- We provide a lot of skill related training e.g. credit workshop, sales and negotiation skills, etc. to help staff enhance their skill in particular aspects.
Role-play Training 模拟训练- We provide a lot of role play training and attachment to increase staffs exposure.
Self-learning 自学课程- We send out learning package to staff for them to study on product knowledge, compliance knowledge, etc. and staff will have e-learning assessment on-line.
You have the ambition
We provide the opportunity
Whether youre an experienced banking professional or just starting out, a career at Standard Chartered will give you exciting promotion opportunities in our business.
香港区电话银行客户服务中心欲意提供广阔的空间给员工发挥所长。
如您希望工作于一个
具有清晰目标；
拥有完善的管理架构；
日常工作充满活力及生机；
具备挑战及拥有发展空间的用人单位。
而您个人愿意接受挑战，向往个人的突破及追求共享成果的理念,请即与我们联系。
Career Opportunity招聘岗位:
主要工作职责:
透过与客户的沟通， 理解客户的需求，推广合适的个人银行服务如信用卡和个人贷款的增值业务于客户。
职位要求:
• 纯正粤语，同时拥有良好的英语读写能力,过大学英语二级以上者优先考虑；
• 大专以上学历；
• 具备相关工作经验者优先考虑；
• 熟练掌握个人电脑及软件的操作；
• 具备良好的人际交往和沟通能力；
• 勇于接受挑战，能承受一定的工作压力；
• 追求成果,突破及自我发挥空间的工作态度。
主要工作职责:
透过电话为银行或信用卡现有客户提供即时查询及处理帐户服务。
职位要求:
• 纯正粤语，同时拥有良好的英语读写能力,过大学英语四级以上者优先考虑；
• 大专以上学历；
• 客服工作经验，亦欢迎有潜质的经济管理类,外语类,传播类等相关专业应届毕业生应聘；
• 熟练掌握个人电脑及软件的操作；
• 具备良好的人际交往和沟通能力；
• 能适应轮班制；
• 能承受一定的工作压力。
工作地点: 深圳
我们重视人才的发展空间和团队合作精神, 并提供公平的竞争机制和具有市场竞争力的薪酬及福利待遇。
工资待遇:
实习待遇: 2000元 转正待遇:不少于3000元
How to Apply应聘申请方法:
Interested parties please send your resume, both in English and Chinese with contact telephone number, Reference number, Applied position and expected salary to:
E-Mail: Lin.Mai@(请将简历命名为“‘姓名’的简历”，请勿发压缩文件)
地址：深圳市深南东路5002号地王大厦48楼10－11单元 人力资源部 邮编: 518008
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