安捷伦 - 兼职工程师招聘

标 题: 安捷伦 - 兼职工程师招聘
发信站: 水木社区 (Sun Sep 21 20:34:28 2008), 站内

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(1) Application Engineer (安捷伦实验室)

Application (开放实验室)安捷伦开放实验室网址：ww***.cn[点击查看]



工作职责：



主要负责安捷伦开放实验室正常运行工作, 包括用户注册登记和确认, 实验室仪器设备的管理和测试就绪准备, 用户应用测试辅助和指导, 安捷伦开放实验室专题应用测试的开发,测试建议书及相关测试论文发表。提供开放实验室每月用户使用、应用、反馈报告和开放实验室网站信息发布和推广。



要求：



1. 无线电电子工程专业, 无线通信专业, 电磁场与微波技术专业研究生、硕士或博士学位就读，能够在安捷伦开放实验室实习工作半年以上，研一优先。

2. 较强的工作主动性，较好的沟通能力及团队合作精神

3. 英语听、说、写俱佳



Job responsibility:



Mainly in charge of daily operation of Agilent Open Lab in Shanghai, including customer registration and confirmation for the lab usage, lab equipment and instruments setup, providing customer application test assistant and consultation. Working on Agilent test and measurement solution research and development for some hot applications with test proposals and relative papers publishing. Also working on the summary of lab monthly application report, customer feedback & survey report as well as website information maintenance and promotion.



Requirement:



1. Major in Double E, wireless communication, electromagnetic field and microwave. Post graduation student who is pursuing master or doctor degree

2. Good working initiative, communication skills and teamwork spirit

3. Good command on oral and written English.





(2) Collector 应收账款 –中文方向

要求：

· Bachelor degree

· Excellent communication and negotiation skills with ability to deliver results and to resolve problem;
· Strong initiative and drive, must be a self starter;
· Excellent Communication skills in voice or written media, both in Chinese & English.
· Excellent knowledge of PC tools and Microsoft knowledge, experience in Oracle and SAP an added advantage,
· Teamwork skills and traveling is required;
· Integrity and able to work under tremendous pressure;
· Good system application knowledge.
· Cantonese, Hokkienese, and other Asian language skill is a plus.



工作职责：

PRIMARY FUNCTION:
- Review customers account.
- Communicate with customers regarding their account status and make subsequent collection of payments
- Follow up with Order management team and or banks as required.
- Utilize the system and /or tools available for information to validate and resolve the issues directly
- Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners
- Be a communication linkage with the order management team and escalations to the DMs and credit department for effective resolutions
- Metrics reporting to the management on their portfolio
- Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Invoice Life Cycle
- Provide training & mentoring to the new collectors

MAIN RESPONSIBILITIES AND DUTIES:
- To meet and exceed Days Sales Outstanding goals
- To attain Collection Percentage
- To achieve low Accounts Receivable Aging while maintaining high level of customer satisfaction for their individual portfolio
- Capture required changes to account profile/or contact profile details.
- Proactively manage and monitor and take appropriate action when changes (internally-driven and customer-driven) occur;
- Understand payment issue and to take proper action or to direct proper escalation;
- Negotiate payment and conditions with customers and partners as necessary;
- Follow internal process and to document collection issue, action taken and customer feedback.


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