灵川软件系统(杭州)有限公司

General Summary of Duties and Responsibilities:
·Communicate with team members, other components or clients by phone or email.
·Investigate and fix issues happened in Testing or Production environments.
·Develop and deliver new functions or bug fixing according to milestone.
·The Developer reports to the Team Leader. When the Team Leader is not present, s/he reports directly to the UK Manager & SDM.

Job Responsibility:
·Receive development/maintenance work from UK Manager/client Manager/BA/China Leader
·Communicate with clients or Production Support to understand the production issue
·Fix issues instantly or give ETA to Production Support or clients
·Finish the development work of new functions or bug fixing according to milestone
·Communicate with Deployment/Platform Operation/DBA and other teams for baseline deployment to testing environments
·Fix issues in all testing environments to make it stable for testing
·Share workload from other members when available
·Co-operate with other members to solve all kinds of problems when available
·Give work update or working problems to team lead
·Identify any potential issue or improvement in development or work process
·Knowledge sharing between team

Academic/Educational Requirements:
·Bachelor's degree - preferably in computer related studies
·CET - 6 or equivalent spoken and written English level

Required Skills:
Required:
·Knowledge of a programming language i.e. J2EE Development,C++, UNIX Schell scripting and/or Oracle PL/SQL program.
·Excellent problem solving skills and have understanding on complex system
·Solid command of Chinese
·Basic command of English (the stronger the better)

Preferred:
·IT working experience would be an asset.
·IT Bank experience would be an asset

General Summary of Duties and Responsibilities:
You will be joining a shift team in China that provides professional 24/7 IT service to the client's production systems. You will need to monitor the production systems and handle incidents to minimize business impact caused by production issues.

The Production Support Analyst L2 reports to the Shift Leader. When the Shift Leader is not present, s/he reports directly to the Team Leader.

Job Responsibility:
·Monitoring of all application processes/batches
·Day to day production issues handling
·Liaise with L1, L3, IM and other teams to resolve production issues.
· Make sure work done is captured in ticketing systems provided by the client (such as GIMS or JIRA)
·Participating in conference calls
·Automate manual workarounds as required
·Participate and action deployment plans when required
·Provide training to new starters and junior team members
·Meet the client's and internal compliance requirements
·Create, maintain and update support knowledge base as required
·Fulfil internal duties requested by the company

Academic/Educational Requirements:
·Bachelor's degree - any discipline is acceptable
·CET - 6 or equivalent spoken and written English level

Required Skills:
Required:
·Very good English, both written and spoken
·Excellent communication skills
·Understanding of SQL and / or UNIX/Linux
·Windows - 12 months or above
·Solid command of Chinese

Preferred:
·Experience of working in UNIX Shell scripting - 6 months or above Perl scripting, Sybase, HTML would be an asset
·ITIL knowledge
·Good understanding of database especially in Oracle
· Investment Banking knowledge
·Software development experience
·Support experience

General Summary of Duties and Responsibilities:
Test Analyst will be responsible for ensuring that the testing activities required for a project are completed to a high standard in line with the test and project plans. This role will be report into a Senior Test Analyst, however the ability to provide support and feedback on testing across the board - functional / manual is essential.

The Test Analyst reports to the Team Leader. When the the Team Leader is not present, s/he reports directly to the SDM.

Job Responsibility:
·Develop Test cases based on the Test Strategy & best practice methodologies.
·Execute Test Cases/scenarios based on Business requirements, Test Strategy and Test Plans.
·Develop or Collect Test Data to exercise the Test Cases or Test Scenarios.
·Identify risks and issues and present them to senior test analyst.
·Timely escalation issues to senior test analyst.
·Adept at dealing with senior test analyst during the testing period.

Academic/Educational Requirements:
·BA in any discipline is acceptable where attention to detail is key e.g. accountancy, finance, computer science etc.
·CET - 6 or equivalent spoken and written English level

Required Skills:
Required:
·Good analytical and problem solving skills.
·Person must have great attention to detail, be specific and value accuracy at all times.
·Effective communication skills with other Testers, Developers and Managers
·Solid command of Chinese
·Solid command English (both written and spoken - the higher the better)