Job description

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Job title: IT intern

 

Department: IT

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Overall responsibility

To assist the IT Manager to ensure that the IT services for the office run at an optimal performance with minimal down time.

 

Key responsibilities

Network Administration

• Archiving

• Assist/learn from IT Manager with server troubleshooting, routine maintenance, patch updates.

 

Software Administrator/support

• Norton Anti-Virus – ensure that every desktop is covered by latest NAV patterns.

Be aware of any new viruses likely to infect our system eg news bulletins from the NAV web site.

• MS Exchange – assist & learn from IT Manager - admin and trouble shooting

• Office XP/ Win 2k/9x – trouble shooting, installing latest patches.

 

PC Support

• Troubleshooting & maintenance of PC’s & Laptops

• Upgrades and repairs

• Assembling new PC’s as required

• Maintain hubs/cabling

 

Printer Maintenance

• Liaise with maintenance contractors for black & white laser maintenance. Make sure they come in twice a year for preventative maintenance/cleaning

• Liaise with maintenance contractors for colour laser maintenance

 

Other

• Review new hardware/software, making recommendations to IT Manager.

 

Reporting

The IT Services Executive reports to the IT Manager.

 

Personal skills

• The following skills are essential:

• Windows 2003 Professional - Good working knowledge & advanced troubleshooting skills.

• Windows 2003 Server, Exchange E-Mail - Good understanding & basic

troubleshooting skills.

• PC/laptops – good troubleshooting skills of hardware problems

• Good communication skills – can explain problems to users so that

they can understand/learn from problems.

• Skills in pages setting and graphic design (basic)

• Skills in multimedia applications

 

Please send CV to :

Catherine.qi@